Re: [Troubles] Upgraded to 6 Mbps and Having Trouble in Windstream http://www.dslreports.com/forum/r20459009 en Mon, 01 Dec 2008 10:47:09 EDT Mon, 01 Dec 2008 10:47:09 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20467351 anon : bsc, what other questions are posted that i haven't answered. i have posted all that has been asked (i think) other than testing at the NID which i haven't had an opportunity to try and will not be able to try for awhile. i appreciate your help but please don't be too unforgiving of those of us who know little about this subject. thanks]]> http://www.dslreports.com/forum/remark,20467351 Sun, 11 May 2008 21:59:38 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20467108 xxTRAGEDYxx : yep, Ditchwitch, and Vermeers. They are Directional Drills.
We drilled downtown(under all the side-walks & roads) for the arena. I drilled 35ft deep for the new court house, for the new tunnel they put in for the jail.
We work mostly in Chlt, but go anywhere from Rock Hill to High Point. We drill holes and pull back conduits. Anywhere from one 1 1/4 to 10 4"s. then other parts of the company come behind us and pull the fiber. But here latley (past 2 1/2 yrs) we've been ALL OVER CHLT pulling one 3" for TWC. We deal with TWC and their techs on a daily basis, and that's where I've been told there's a speed upgrade coming.]]> http://www.dslreports.com/forum/remark,20467108 Sun, 11 May 2008 21:07:14 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20467057 GVG : is that what all the ditchwitching was going up and down mckee road, weddington road area.]]> http://www.dslreports.com/forum/remark,20467057 Sun, 11 May 2008 20:59:44 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20467031 xxTRAGEDYxx : yeah, it WAS CTC, but WS now, obviously.. I heard CTC was pretty good. Yeah, I drilled a loop around matthews 2 years ago, and it was for Alltel. ]]> http://www.dslreports.com/forum/remark,20467031 Sun, 11 May 2008 20:54:39 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20467018 GVG : ah, you are a CTC customer. Different network. I am in the old alltel territory.]]> http://www.dslreports.com/forum/remark,20467018 Sun, 11 May 2008 20:52:08 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466997 xxTRAGEDYxx : Hop
# Avg
ms Loss
% Graph Address
1 2 16*.**.***.*** (h***.***.**.16*.ip.windstream.net)
2 39 16*.**.***.** (h**.***.**.16*.ip.windstream.net)
3 39 166.82.4.41 (t3-3.cr02.knpl.ctc.net)
4 39 166.82.3.25 (t8-2.cr01.cncr.ctc.net)
5 39 166.82.3.90 (g5-1.bd01.cncr.ctc.net)
6 55 144.228.100.81 (sl-gw21-atl-6-3.sprintlink.net)
7 55 144.232.12.17 (sl-crs2-atl-0-1-0-1.sprintlink.net)
8 55 144.232.20.115 (sl-st20-atl-0-0-0.sprintlink.net)
9 56 144.223.47.234
10 54 72.14.239.100
11 56 216.239.47.1
12 59 216.239.43.189

edit: we sure do have some different routes...
I left out google at the end, wouldn't let me copy & paste, but it was 56ms]]> http://www.dslreports.com/forum/remark,20466997 Sun, 11 May 2008 20:45:58 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466972 GVG : trace to google
Click for full size
]]> http://www.dslreports.com/forum/remark,20466972 Sun, 11 May 2008 20:39:32 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466953 xxTRAGEDYxx : ok, what's the ms for your 1st hop?? And aren't ya glad you switched from RR?? I mean, we had quite a few probs but what are you gonna do, you know. It's faster(upload) & cheaper than RR. But I do work for TWC and I know they're going to upgrade this year. But when a WS tech was out here the other week, he said they were going to do the same.]]> http://www.dslreports.com/forum/remark,20466953 Sun, 11 May 2008 20:34:56 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466935 GVG : yep that is the choice, bridge mode and no stats, router mode and an extra hop and a double NAT situation.

Lots of wind here but no bad storms. ]]> http://www.dslreports.com/forum/remark,20466935 Sun, 11 May 2008 20:30:13 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466924 xxTRAGEDYxx : thanks Gvg, what would I have to do?? I assume take it outta bridge huh?? Well, that's not an option considering how long it took to get everything working. Oh well, my connection is fine, so it'll be alright. Thanks anyway bro!
BTW, do you guys get any of them NASTY storms??]]> http://www.dslreports.com/forum/remark,20466924 Sun, 11 May 2008 20:28:12 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466659 GVG : nope]]> http://www.dslreports.com/forum/remark,20466659 Sun, 11 May 2008 19:16:52 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20466440 xxTRAGEDYxx : so if my modem is in bridge mode...can I still log in and check out the diagnostics??]]> http://www.dslreports.com/forum/remark,20466440 Sun, 11 May 2008 18:11:29 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20465447 shadowfax : Basically what BSC said, I define attenuation as the natural resistance to data flow on youre copper loop. And its directly proportional to the distance of youre line from the dslam, With 0 db of attenuation at the dslam to about 35-36 which is about 7.5k ft to 8k ft out. 8000 ft out is the absolute farthest out I've ever seen 6 meg DSL work, with only 6500 ft being the max for 12 meg( so far) that I've seen. There is very little we can do for attenuation, it is what it is. SNR is the strength level of the data cirquit on the copper loop, and is directly proportional to the attenuation. We can tweak that measurement quite a bit, by conditioning the line, adding nid filters, or replacing bad modems. A good SNR value for 6 meg is in the teens. A good study tool is basic electrical theory, ohms law, resistance, capacitance etc, all of these factors are relevant to the phone lines and data transport over the copper.]]> http://www.dslreports.com/forum/remark,20465447 Sun, 11 May 2008 13:34:29 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20464923 bsc :
said by Healthy Smuf :

Alright, with all of that being said I am still in the dark? Is my modem the issue, is it the line coming in to the house, do I need to contact tech support and get into their crawl? I am not well versed in this subject and therefore need to be spoon fed. Thanks
That hasn't been determined unless you do what I said in my original post, either test at the NID or do what shadow did and get a local tech to look at it.. If you answer some of our questions, that is the only way we can help :)]]> http://www.dslreports.com/forum/remark,20464923 Sun, 11 May 2008 10:57:53 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20464892 bsc :
said by xxTRAGEDYxx See Profile :

hey shadow, sorry to get off topic, well, kinda, but you say 42 is on the edge. what is in the clear??? higher or lower?? thanks.
Attenuation is basically defined as signal loss in the wire, or how loud the signal was at the receiver compared to how loud it was transmitted.

Lower is better for attentuation. Higher is better for SNR (Signal to Noise Ratio, or how loud the signal is to the noise on the line, also called noise margin.)

I will defer to shadow on the 42 being on the edge thing. I would be leery about it, but he does this for a living. :D]]> http://www.dslreports.com/forum/remark,20464892 Sun, 11 May 2008 10:52:59 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20462993 xxTRAGEDYxx : hey shadow, sorry to get off topic, well, kinda, but you say 42 is on the edge. what is in the clear??? higher or lower?? thanks.

Smurf: here is a number w/ tech support in the states. 1-866-990-3282....but i think it's the dedicated tech support]]> http://www.dslreports.com/forum/remark,20462993 Sat, 10 May 2008 20:35:52 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20462958 anon : Alright, with all of that being said I am still in the dark? Is my modem the issue, is it the line coming in to the house, do I need to contact tech support and get into their crawl? I am not well versed in this subject and therefore need to be spoon fed. Thanks]]> http://www.dslreports.com/forum/remark,20462958 Sat, 10 May 2008 20:26:36 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20462702 shadowfax : With attenuation of 42, you should be on the edge of 6 meg capability, if you are on adsl2 service, and the local copper loop has the right qualifications. The SNR can can be tweaked a little higher, no big deal. Once again my advice to everyone who is frustrated with the business office, get a hold of a local tech, or a local manager who can direct a tech to you, 99% of the local folks will bend over backward to accomidate all of youre needs. ]]> http://www.dslreports.com/forum/remark,20462702 Sat, 10 May 2008 19:08:20 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20462137 bsc : There is no way you are going to get 6M with those stats at 1.5. SNR is too low, attenuation way too high.

Make sure you have filters installed on every single device on your phone lines, including any satellite boxes or anything else. I would recommend testing your signal stats while plugged directly into the test jack inside the NID (gray box on the side of your house where the phone line comes in)]]> http://www.dslreports.com/forum/remark,20462137 Sat, 10 May 2008 16:19:23 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20460918 anon : Hey, found the SNR and Atten right where you said it was the first time.

Again, thanks for the help

System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten.
00-00-0000 05:37:12 0 0 0 0 0 0 0 0 0 21504 21504 15.0 42.0
00-00-0000 05:31:08 0 0 0 0 0 0 0 0 0 53187 53186 15.0 42.0
00-00-0000 05:16:07 0 0 0 0 0 0 0 0 0 53174 53175 16.5 42.0
00-00-0000 05:01:06 0 0 0 0 0 0 0 0 0 53116 53116 16.5 42.0
00-00-0000 04:46:06 0 0 0 0 0 0 0 0 0 53185 53185 16.5 42.0
00-00-0000 04:31:05 0 0 0 0 0 0 0 0 0 53171 53171 16.5 42.0
00-00-0000 04:16:04 0 0 0 0 0 0 0 0 0 53186 53185 16.5 42.0
00-00-0000 04:01:03 0 0 0 0 0 0 0 0 0 53176 53176 16.5 42.0
00-00-0000 03:46:02 0 0 0 0 0 0 0 0 0 53115 53115 16.5 42.0
00-00-0000 03:31:02 0 0 1 0 0 0 0 0 1 53176 53177 16.5 42.0
00-00-0000 03:16:02 0 0 0 0 0 0 0 0 0 53183 53183 16.5 42.0
00-00-0000 03:01:01 0 0 0 0 0 0 0 0 0 53183 53183 16.5 42.0
00-00-0000 02:46:00 0 0 0 0 0 0 0 0 0 53176 53175 16.5 42.0
00-00-0000 02:30:59 0 0 0 0 0 0 0 0 0 53111 53112 16.5 42.0
00-00-0000 02:15:59 0 0 0 0 0 0 0 0 0 53189 53188 16.0 42.0
00-00-0000 02:00:58 0 0 0 0 0 0 0 0 0 53166 53167 16.5 42.0
00-00-0000 01:45:57 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 01:30:56 0 0 0 0 0 0 0 0 0 53166 53166 16.5 42.0
00-00-0000 01:15:55 0 0 0 0 0 0 0 0 0 53130 53130 16.5 42.0
00-00-0000 01:00:55 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:45:54 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:30:54 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:15:53 3 0 31 0 0 0 0 0 10 53083 53083 16.5 42.0
Totals 3 0 32 0 0 0 0 0 11 1191089 1191089 N/A N/A


]]> http://www.dslreports.com/forum/remark,20460918 Sat, 10 May 2008 10:20:33 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20460902 anon : Below is the DSL Status. I see that it is only 1.5 Mbps. Having trouble finding the SNR and Atten. Any suggestions to correct or do I need to post more info. By the way thanks for taking time to help.

DSL Status
Status ATU-C Current Tx Rate
(bits/sec) ATU-R Current Tx Rate
(bits/sec)
UP 1536000 384000
]]> http://www.dslreports.com/forum/remark,20460902 Sat, 10 May 2008 10:15:43 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20460649 xxTRAGEDYxx :
said by Napsterbater See Profile :

goto "Status and Statistics" -> "DSL"

Copy and Past "DSL Status" and your SNR and Atten.
took the words right out of my mouth Napster....]]> http://www.dslreports.com/forum/remark,20460649 Sat, 10 May 2008 08:44:07 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20460119 Napsterbater : goto "Status and Statistics" -> "DSL"

Copy and Past "DSL Status" and your SNR and Atten.]]> http://www.dslreports.com/forum/remark,20460119 Sat, 10 May 2008 01:28:51 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20459393 anon : yes, i do know how to log in to the modem. is there something i need to set up once logged in?]]> http://www.dslreports.com/forum/remark,20459393 Fri, 09 May 2008 21:55:39 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20459248 xxTRAGEDYxx : do you know how to login into your modem???

edit: if not, type 192.168.254.254 into your address bar, admin/admin is username and password]]> http://www.dslreports.com/forum/remark,20459248 Fri, 09 May 2008 21:22:23 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20459074 anon : I am sorry but I do not understand what you are asking.]]> http://www.dslreports.com/forum/remark,20459074 Fri, 09 May 2008 20:36:46 EDT Re: [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20459009 bcruze : what does your modem say you are provisioned as? ]]> http://www.dslreports.com/forum/remark,20459009 Fri, 09 May 2008 20:25:06 EDT [Troubles] Upgraded to 6 Mbps and Having Trouble http://www.dslreports.com/forum/remark,20458982 anon :

I just upgraded from 1.5 to 6 Mbps. Have a Siemens Speedstream 4200 router ending in A25. However, you as you can see from my speed test, I am not quite where I should be. Is there anything that I need to do to see the speed difference? To date I have made no changes other than contacting Windstream and ordering the upgrade which they told me would be in place by 7 AM this morning. Any help would be appreciated]]> http://www.dslreports.com/forum/remark,20458982 Fri, 09 May 2008 20:19:31 EDT