getting better
@alltel.net
| reply to slow speeds
Re: Windstream DSL speed
I finally got ahold of someone in the US and they told me what is going on. I was told a month ago that basically what has happened is that my area has grown faster than what they could keep up with. They went from having 1000 people on a T1 line with all receiving high speeds to a situation where they can only get 24-30 people on a T1 line and get high speed.
They have been waiting on new equipment to be build and delivered. I was told today that the crew is expected to install this equipment by June 9th. Once this is done, I should be able to get 12M service if I want it. Just $5.00 bucks more a month for twice the speed. Seems like a sure bet, but I am leary of giving them more of my money because of the horrible customer service they provide.
The number by the way is 1-866-248-2533 option 3.
Crossing my fingers.....
Thanks for the info. |
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oneofmany
join:2008-02-15
Salina, KS | That must be a new number to use. It is one that I was not familiar with while working there. I'm sure it's a number they don't want to get out, but it is too late now. Good luck with everything. |
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