Re: [Speed Issues] New Connection = Problems in Charter HSI/CATV http://www.dslreports.com/forum/r20459427 en Thu, 08 Jan 2009 08:10:35 EDT Thu, 08 Jan 2009 08:10:35 EDT Re: [Speed Issues] New Connection = Problems http://www.dslreports.com/forum/remark,20459729 HawksFan : Wow first day back with Charter after having AT&T DSL after a year and I'm already having problems, this is disappointing to say the least. I was looking forward to some serious download speeds, and great gaming pings, but I guess I'll have to wait until Sunday when they roll a truck out.]]> http://www.dslreports.com/forum/remark,20459729 Fri, 09 May 2008 23:13:35 EDT Re: [Speed Issues] New Connection = Problems http://www.dslreports.com/forum/remark,20459427 HawksFan : Thanks for the info I appreciate it, here's some stats.

Downstream Value
Frequency 591000000 Hz

Signal To Noise Ratio 38.3 dB

Power Level 3.2 dBmV

Upstream Value
Channel ID 3
Frequency 31008000 Hz
Power 36.0 dBmV

Time Priority Code Description
1970-01-01 00:00:19 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:15 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:18 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:13 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:18 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:13 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:16 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:11 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2008-05-09 13:33:19 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2008-05-09 13:33:15 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:42 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:38 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:29 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:25 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:25 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:21 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:21 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-09 13:30:52 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2008-05-09 13:30:52 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:18 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:14 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2008-05-09 13:28:19 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2008-05-09 13:28:16 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:16 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:12 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2008-05-09 13:22:08 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
1970-01-01 00:01:26 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:01:22 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:19 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:01:12 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:01:00 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:46 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:46 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:20 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:19 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

Any help is appreciated.]]> http://www.dslreports.com/forum/remark,20459427 Fri, 09 May 2008 22:03:20 EDT Re: [Speed Issues] New Connection = Problems http://www.dslreports.com/forum/remark,20459414 defiant :
said by HawksFan See Profile :

Is there anyway I can find out modem stats and post them here for some insight? I have the Surfboard SB5101.
Click here.]]> http://www.dslreports.com/forum/remark,20459414 Fri, 09 May 2008 21:58:31 EDT [Speed Issues] New Connection = Problems http://www.dslreports.com/forum/remark,20459343 HawksFan : Hello all! I just got my Charter HSI connection installed today and I got the 10Meg package. The connection was great for an hour or so, and then quickly went bad. I called tech and they ran all their tests and said they couldn't find anything wrong other than my speeds were really slow. Take a look.



Is there anyway I can find out modem stats and post them here for some insight? I have the Surfboard SB5101.]]> http://www.dslreports.com/forum/remark,20459343 Fri, 09 May 2008 21:44:02 EDT