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Forums » Tech and Talk » OS and Software » Microsoft help » [XP Pro] Uninstalled Updates and SP3
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Help! Cant change a .txt file into a .reg file. »
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auggy
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join:2001-12-24
Brockville, ON
·Bell Sympatico

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Microsoft help
reply to digitalfutur
Re: [XP Pro] Uninstalled Updates and SP3

Can you check the following two drivers which should be located in the C:\Windows\System32\Drivers folder:

smwdm.sys

ialmnt5.sys

Can you right-click each of these two files > Version

What is the "file version" of these two files?


digitalfutur
Sees More Than Shown
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join:2000-07-15
BurlingtonON
·Cogeco Cable

 
 
File versions as shown...


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Bell Sympatico

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Microsoft help
Ok, you appear to be running the latest version of the sound and graphics driver.

Looking at the minidump files you posted seems to indicate a problem with the kmixer.sys and sysaudio.sys.

Both of these drivers will be updated with SP3. The sysaudio.sys was not updated with KB920872 - the hotfix that caused the issue on your system.

Because KB920872 caused an issue does not necessarily mean that SP3 will cause the same issue. But that possibilty does exist.

If you are thinking about installing SP3 the sysaudio.sys and other system drivers will get updated and the issue that existed after KB920872 may not exist after installing SP3.
Forums » Tech and Talk » OS and Software » Microsoft helpHelp! Cant change a .txt file into a .reg file. »
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