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[Connectivity] good by Comcast »
« [Business] SMC 8014 and a Cisco 3640  
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beerbum
Premium
join:2000-05-06
Here!
·Comcast

reply to SparkChaser
Re: Need tech help from Comcast tech, current coming from coax

let me be clear.. you are getting voltage from the drop feeding your house, and you did this with the drop disconnected from the house?

call comcast and tell them your electrician found a ground fault coming off the drop from the pole - mention that the drop was disconnected from the house, it shouldn't be a problem getting a tech out - hopefully one experienced with ground fault troubleshooting.. it could be either a problem with the main ground at the pole (which then the electric co would have to fix) or a faulty tap feeding power to the drop..


SparkChaser
OBAMA 2008
Premium
join:2000-06-06
Downingtown, PA
clubs:
·Verizon FIOS
·Comcast

said by beerbum See Profile :

let me be clear.. you are getting voltage from the drop feeding your house, and you did this with the drop disconnected from the house?
Correct, all you need is the coax and a good ground. Our feed is underground here. I believe each connection box has a ground rod. They are the old small metal ones, 4 houses to a box.

I like the electrician idea. That might work.
--

"Facts do not cease to exist because they are ignored." - Aldous Huxley

"The difference between stupidity and genius is that genius has its limits." - Albert Einstein
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] good by Comcast »
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