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How Long To Upgrade? »
« [HSI] Asheville,NC DNS server still not patched  
page: 1 · 2 · 3 · 4 · 5 · 6
AuthorAll Replies

pbarrow
Premium
join:2003-09-16
Montgomery, AL
reply to Jane_Doughy
Re: [HSI] Charter to monitor surfing, insert its own targeted ad

Well I don't expect it to do any good - but I emailed the 2 articles here about Charter and Broadstripe and "deep packet inspection" to several of the TV news organizations suggesting they do a news report on it.

haplo2112

join:2003-05-12
Charlton, MA

reply to cjhorh
Our town Charlton is re-doing the franchise agreement, if anyone else around here is from Charlton perhaps it might be a good idea to suggest to the town that either we not renew Charter and invite other companies in to talk; or that language be added that town of Charlton residents not be tracked for any and all purposes.


LAWLZ

@insightbb.com

reply to clickie
said by clickie See Profile :

You have the wrong idea on what is going on here. Nebuad takes your web browsing history, generates a bunch of categories it thinks you'd be receptive to seeing ads about, and then uses that database coupled with your unique "ID" (ostensibly generated from the MAC address of your cable modem) and then sells that information to advertising syndication services *like* Google Adwords, *like* Valueclick. Those people pay a premium for having the targeting information. Charter isn't overwriting anyone's ad space.
I would have to agree with you on this. there is no invasion of privacy. Charter doesn't care to have any sort of personal information, nor do we want it. Plus, what are you people searching for on the internet that has everyone so up in arms? I wouldn't care if my ISP started doing this, and they probably will soon, as every ISP will start following this as well. If I search for something, I wants to best and most related articles/ads to come up fist so I don't have to search through 60 pages of links and ads to find what I was looking for exactly. Call me lazy.


from oxford area

@charter.com

reply to cjhorh
I am in the affected Charter area of Oxford.

Now that my internet usage information is being sold by Charter, I would like my free internet service now!

I keep seeing the cable/internet bill rising substantially above inflation y/y (7+ years), not decreasing.

I've got no choice for internet service providers.

HELP!!!!!!

The cookie opt-out method is crap! It is limited to computer user account and device. Good luck trying to get all your computers and user accounts to work with the cookie opt-out method.

They make it on purpose obviously making it difficult so that users fail - you can't even check the status of it to see they got it correct or if it is operating properly,
They can just say "something must have gone wrong" - besides but no one will ever know; there is absolutely no oversight to this.

BTW - you've got to provide them with information to opt-out - it is not enough to determine where your communications are coming from which would be obvious)


jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA


2 edits
reply to cjhorh
If FIOS or anything competitive came to Worcester, Charter would pull their franchise in Mass. They are hated to the point of please come someone, anyone HELP! mentaility here.

Charter year after year, on a almost scheduled basis, sticks it's head up it's ass.

Who the hell is the CEO of Charter nowadays? Is it still Mr let me come into the helpdesk for 1 hour, smile then leave guy?

Charter wake the hell up. Your customers do not want you to do this. Guess what? You know what we want? Better service, faster speeds, latency, content, infrastructure. VOD that actually works etc. But you have no idea how to do this because in doing that, would mean doing what your customers really want...and that is a no no and costs $$

Doing what's best for the company is actually a step backwards to you, Charter.

Christ. Can this company suck to any lower level? Ugh.


vaxvms
ferroequine fan
Premium
join:2005-03-01
Worcester, MA
·Charter Pipeline

said by jarablue See Profile :

If FIOS or anything competitive came to Worcester, Charter would pull their franchise in Mass.
[OT]
Worcester renewed its contract with Charter in March. No other ISP was interested in bidding.
Verizon FiOS ain't gonna happen. When asked about Verizon moving into Worcester, Phil Santoro, a spokesman for Verizon, says that at this point, the company considers Worcester too big a market.


jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA
Yes I know. That is my point. No one wants to come here. And Charter laps it up.

The odd thing is Worcester is too big a market but NY is not for Verizon? Makes no sense.

haplo2112

join:2003-05-12
Charlton, MA
Read between the lines...

"too big a market with huge low income areas that will not effectively make us any money"


raw
War Eagle
Premium
join:2001-01-17
Madison, AL
clubs:
"....and a local government that won't let us cherry pick"

wombatclov

join:2002-10-16
Easthampton, MA
 reply to cjhorh
So did anyone actually look at the cookie? It expires November 28th of 2008! Then what happens?

haplo2112

join:2003-05-12
Charlton, MA

You go back and get another one, and then another and then another. They are counting on you to eventually forget.

Charter just like every other company is EVIL, pure EVIL, CEO's are the devil. Having to buy services from them is ever lasting torment in HELL.

Burn 'em all to the ground, Slaughter the executives for pig feed, give the land back to the Native Americans, and the rest of us can all go native.

Seriously I give up its all hopeless. We the consumers and citizens of America are doomed to ever lasting torment and servitude, our government no longer cares for our needs and desires. Politicians only listen to and care about what the corporations want. We the people no longer matter. Its either give in and be crushed by their boot heels, or start the revolution, and I don't think I have the revolution in me.

Robert Morrisson

join:2000-03-31
Silver Spring, MD

reply to BF69
Verizon is playing games with their FiOS service. They are hijacking your browser to intercept improper DNS requests and turning them into a search.

If you enter a Web address incorrectly, instead of getting an error, and a chance to correct it, you now get a search window with the wrong information entered, along with a note asking if you want to search for it.

The address bar will be filled with a mega-URL filled that makes it impossible to simply correct the original error.

No doubt Verizon makes money sending people to various Websites. I flat WILL NOT search from a forced search bar from Verizon, MSN, or anyone. This whole concept of hijacking DNS is getting out of control.

Verizon said it is more convenient and many people like it. I suspect they just put up with it. I demanded an explanation from them as to why they saw fit to alter my browsing and was promised one. Hell will freeze over before they reply.

I was given a fix to eliminate the problem, one that involves changing the DNS servers in the router. The problem is that I must then enter all of the other information manually, including the IP address. If that changes my router will suddenly die until I manually update it.

When will the ISPs learn that most of us want to have an IP socket and good service, without being forced to see yet more annoying ads or being forced into a search bar.

If I can't trust them for basic services such as DNS, why trust them with anythine else?

BTW - FiOS has been excellent and Verizon has been quite good to deal with. But someone needs to put a stop to this practice of hijacking DNS for profit.

Robert Morrisson

join:2000-03-31
Silver Spring, MD

reply to DA
Why twelve months? Why not forever?

Should it be necessary for the consumer to notify every company they deal with that they do not want to receive advertising, or credit card offers, or whatever.

Why not make it encumbent on the company to secure permission before providing the service. If they had to do this I suspect no one would opt in. That is why they want to force you to opt out.

Congress set the stage for this with the bank privacy statements. It was discovered that they were selling your information without permission. Our brilliant elected representatives said that all that was needed to correct the problem was to allow those who did NOT want this to happen to opt out of it.

Now we have opt-out for everything. The sneaky marketers can come up with new schemes faster than you or I can opt out of them.

It was the Republican Congress that gave the OK to this. It was the Democratic President Clinton that signed off on it. The public was screwed, but at least it was a bi-partisan screwing.


showaswell

@charter.com
lol@ replying to three month old comments.
Forums » US Cable Support » Charter HSI/CATVHow Long To Upgrade? »
« [HSI] Asheville,NC DNS server still not patched  
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