PFS in Lafayette
@comcast.net
| reply to mchambers3
Re: Interest in Class Action Lawsuit vs. Comcast
My service area was taken over from Insightbb.
My service since the takeover has SUCKED.
My package should be 10/1, as it was under Insight. Since the conversion my modem has been configued for 8/768 and Comcast support REFUSES to correct it. Yet my bill says I'm paying for 10/1 service. I bought a new modem at their suggestion to try and fix the problem... it did not help.
They're playing "dumb", I think. Prior to the conversion my service was rock solid and FAST - all of the time. My speed tests sucked BAD for some time after the conversion (slower than DSL). They are a bit better now, but still not 10/1 - more like 8/768 AT BEST, but usually MUCH slower. Latency sucks - 100ms+ to Chicago - it was half that under Insight. Gaming sucks.
Unfortunately there's no competition for Comcast in Lafayette. Some DSL is available, but I can only get the 768k package where I live - and I'm in town! That's not high speed internet. My prayer is that when FIOS is finished being installed in Fort Wayne they will come to Lafayette next.
Oh well. |
