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« I really hate when Wind Stream False Advertises  
AuthorAll Replies

ron41

join:2006-03-22
Nashville, GA

reply to ron41
Re: [Troubles] Frustrated with Tech Support and Local Techs...

If I drove to the CO it would be 1.6 miles. Its less as the crow flies. I wouldn't be questioning them if my neighbors weren't eligible for 6 and two doors down for 12Mbps.

I wondered the same thing, why wouldn't they want to drive out to my house when All it will do is give them a chance to make more money.

xxTRAGEDYxx

join:2008-03-14
Kannapolis, NC
·Windstream
·RoadRunner Cable

said by ron41 See Profile :

If I drove to the CO it would be 1.6 miles. Its less as the crow flies. I wouldn't be questioning them if my neighbors weren't eligible for 6 and two doors down for 12Mbps.

I wondered the same thing, why wouldn't they want to drive out to my house when All it will do is give them a chance to make more money.
Shadow beat me to it, but the other day a WS tech was out to my house, and I saw his chart. 6000ft or less(they want less) to get the 6meg or 12meg. So, you should be in good shape.
I live 8000ft from the CO and I have 6000Mbps/768Kbps. I was told the elimination of 2 bridge taps allowed me to get what I do now, and that if I upgraded, I wouldn't get the full speed, but it would improve.
You'd have to ask Shadow, as he knows more than I: but maybe just order the 6meg, and see what happens..

ron41

join:2006-03-22
Nashville, GA


edit:
May 10th, @07:37PM

said by xxTRAGEDYxx See Profile :

Shadow beat me to it, but the other day a WS tech was out to my house, and I saw his chart. 6000ft or less(they want less) to get the 6meg or 12meg. So, you should be in good shape.
I live 8000ft from the CO and I have 6000Mbps/768Kbps. I was told the elimination of 2 bridge taps allowed me to get what I do now, and that if I upgraded, I wouldn't get the full speed, but it would improve.
You'd have to ask Shadow, as he knows more than I: but maybe just order the 6meg, and see what happens..
Are your speeds okay even though you are 8000ft away?
How can you order 6 or 12 if you aren't qualified? I tried to sweet talk the sales line into it and they sent me to tech support.
Is there a better department to talk to besides tech support and residential broadband sales?
Thanks

xxTRAGEDYxx

join:2008-03-14
Kannapolis, NC
·Windstream
·RoadRunner Cable

said by ron41 See Profile :

said by xxTRAGEDYxx See Profile :

Shadow beat me to it, but the other day a WS tech was out to my house, and I saw his chart. 6000ft or less(they want less) to get the 6meg or 12meg. So, you should be in good shape.
I live 8000ft from the CO and I have 6000Mbps/768Kbps. I was told the elimination of 2 bridge taps allowed me to get what I do now, and that if I upgraded, I wouldn't get the full speed, but it would improve.
You'd have to ask Shadow, as he knows more than I: but maybe just order the 6meg, and see what happens..
Are your speeds okay even though you are 8000ft away?
How can you order 6 or 12 if you aren't qualified? I tried to sweet talk the sales line into it and they sent me to tech support.
Is there a better department to talk to besides tech support and residential broadband sales?
Thanks


the speeds are pretty consistent, I'm happy..except with that ping. but it's always high to g-boro. if i go to atlanta it's around 50ms. and on trace routes 1st hop is 2ms everytime

GVG

join:2006-09-19
Charlotte, NC


edit:
May 11th, @07:59AM

Thats interesting, I am in Matthews and my ping to Greensboro is only around 90. To Atlanta I get 56. Another odd thing is the distance. For me it says 100 miles to Greensboro, and only 50 for you, yet we live 15 miles apart.


xxTRAGEDYxx

join:2008-03-14
Kannapolis, NC
·Windstream
·RoadRunner Cable

yeah i know right!!! lol, we had to get out of charlotte! we just had another baby, so that speaks for itself. but yeah bro, i ALWAYS ping very high to g-boro..i dunno why!! atlanta is 40-50(usually around 50). but usually when i go to tenneese it's lower than atlanta!! go figure

AZinOH

join:2007-04-25
Swanton, OH
Speedtest.net isn't the greatest when it comes to pings. Try doing a ping from the command prompt (if Windows), or download ping plotter »www.pingplotter.com/freeware.html
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« I really hate when Wind Stream False Advertises  


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