Michael9009
join:2006-07-28
Toronto, ON
| Why Does Sympatico Keep Changing My IP Address Often
I was wondering if anyone had any idea why Sympatico keeps changing my IP address every couple of days or even every few hours sometimes. I use streaming radion on my Denon receiver and, every time when it happens, it locks up my receiver and I have to reset it - pretty annoying.
I am on 7 Mbps, SNR Margin 27.0, Loop Att. 21.5., th modem is set to "Always On".
Thank you. |
|
HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs: | Which modem do you have? You need to figure out if you are losing sync, or the pppoe session is dropping...
--
GOLF LEAFS GOLF! |
|
DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
 ·Bell Sympatico
| reply to Michael9009
said by Michael9009  :I was wondering if anyone had any idea why Sympatico keeps changing my IP address every couple of days or even every few hours sometimes. It's the nature of the PPPoE connection. The IP changes regularly.
--
Need-based health care not greed-based health care. |
|
eots
join:2003-02-04 | reply to Michael9009
It's possible your connection is dropping and reconnecting, this would cause you to be assigned a new IP address. If you had a router you could check the logs and see if there had been repeated disconnections. |
|
HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico
| reply to DKS
said by DKS :It's the nature of the PPPoE connection. The IP changes regularly. Not without a cause. A few years ago I held a PPPoE session for over 150 days with a SpeedStream 6300.
--
GOLF LEAFS GOLF! |
|
DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico
| said by HiVolt :said by DKS :It's the nature of the PPPoE connection. The IP changes regularly. Not without a cause. A few years ago I held a PPPoE session for over 150 days with a SpeedStream 6300. And the cause is Bell changing IP's. Happens every 2-3 days to me.
--
Need-based health care not greed-based health care. |
|
eots
join:2003-02-04 | I have to agree with HiVolt, my IP address only changes if my connection drops and reconnects. |
|
eh yeah
@videotron.ca
| reply to Michael9009
Normally your IP will only change when you reboot the modem or computer or go offline for whatever reason.
If its changing every couple of days or every few hours its likely a line problem of some sort.
As hivolt said, specify the modem you have and maybe someone here can look at your line stats from the modem and guide you to the best course of action.
Unlike what DKS says, this is not normal as you stated it. |
|
Michael9009
join:2006-07-28
Toronto, ON
| reply to Michael9009
When I was on the 5 Mbps profile it would take weeks, if not months, until my IP would change. Even then, it usually used to happen when there was some king of a power outage and the modem had to reboot. But now, on the 7 Mbps profile, it is a different story.
I have a Draytek Vigor 2800VG Modem/router/etc. (www.draytek.com).
My IT people at work tell me that the IP should remain the same unless the modem is powered off or rebooted. I was thinking it might be Sympatico changing the IP addresses for some untold reason.
I don't know how this would affect the torrent-people, but I can assure you it is very annoing for those streming radio, like myself. |
|
Michael9009
join:2006-07-28
Toronto, ON | reply to HiVolt
How would I be able to figure this out?... |
|
Michael9009
join:2006-07-28
Toronto, ON | reply to Michael9009
Incidentally, the other thing I noticed, depending on each session, the SNR Margin varies between 25.0 and 27.0 dB and the Loop Attenuation between 19.0 and 20.5 dB. Are these withing normal ranges? |
|
HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico
| reply to DKS
said by DKS :And the cause is Bell changing IP's. Happens every 2-3 days to me. Bell does not "change" your IP's. There's no PPPoE timeout like some smaller ISP's used to do years ago (some may still do). You either have an issue with your modem or your router that causes to drop PPPoE. Look in your logs lately?
I have my VoIP gateway on a Bell dynamic login, and until yesterday when I shuffled my network gear around it was logged in for over a month with the same IP address.
--
GOLF LEAFS GOLF! |
|
HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico
edit:
May 10th, @11:58PM
| reply to Michael9009
said by Michael9009 :Incidentally, the other thing I noticed, depending on each session, the SNR Margin varies between 25.0 and 27.0 dB and the Loop Attenuation between 19.0 and 20.5 dB. Are these withing normal ranges? Yeah, that's normal fluctuation... What modem do you have? Looking in the logs would be helpful to figure out if its sync loss or a pppoe session drop.
Edit: my bad, I didn't notice you replied with that info above... I'm not familiar with the Draytek device. Would you be able to post any logs from it? Just make sure to blank out any sensitive info.
--
GOLF LEAFS GOLF! |
|
Michael9009
join:2006-07-28
Toronto, ON
edit:
May 11th, @12:32AM
| said by HiVolt :Yeah, that's normal fluctuation... What modem do you have? Looking in the logs would be helpful to figure out if its sync loss or a pppoe session drop. Edit: my bad, I didn't notice you replied with that info above... I'm not familiar with the Draytek device. Would you be able to post any logs from it? Just make sure to blank out any sensitive info. What kind of logs should I look for? I can set my router to save log on the computer for the following: Firewall Log, VPN Log, User Access Log, Call Log, WAN Log, Router/DSL information. |
|
Michael9009
join:2006-07-28
Toronto, ON
| reply to HiVolt
Is this type of log you are looking for, HiVolt? Could you figure out what all these entries mean? I only understand the 5 min transmission speed averages. This is done while streaming radio. I suppose I'd have to keep logging until there is an IP address change, correct? Thanks. |
|
stats pls
@videotron.ca | paste an image of the page that shows attenuation, SNR and your synch rates. |
|
stats pls
@videotron.ca | reply to Michael9009
oops n/m, you did. Its the small print.. 
Actually the shown stats look good. |
|
DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico
| reply to HiVolt
said by HiVolt :said by DKS :And the cause is Bell changing IP's. Happens every 2-3 days to me. Bell does not "change" your IP's. There's no PPPoE timeout like some smaller ISP's used to do years ago (some may still do). You either have an issue with your modem or your router that causes to drop PPPoE. Look in your logs lately? Yes, and the line is fine and the connections are fine. No issues at all.
--
Need-based health care not greed-based health care. |
|
MacGyver
In Flanders Fields
Premium,ExMod 2003-05
join:2001-10-14
Orleans, ON
·Bell Sympatico
| reply to Michael9009
said by Michael9009 :I was wondering if anyone had any idea why Sympatico keeps changing my IP address every couple of days or even every few hours sometimes. This is an annoying problem which has been well documented in this forum over the last few years. It has happened to myself a couple of times and has lasted several days. Nobody knows why it happens, but when it does it is severely annoying. As far as I can figure, it is a problem on Bell's end and has nothing to do with your modem or computer. Give it time and it will go away, is the unfortunate answer.
You may also wish to open a thread in the Sympatico Direct forum and see if somebody from Bell will actually see the problem while it is happening and finally figure out why for the benefit of all Sympatico customers. |
|
Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
·Bell Sympatico
| reply to Michael9009
There is another possibility that others haven't mentioned. The modem firmware may not be completely compatible with the firmware in the xslam. This we have witnessed in some older Bell modems. Check with your manufacturer to find out if there have been any issues with Bell users specifically. Other than that you could have a defective port on the xslam that you are connected to. That could be tested by the people at the Sympatdirect site. Also mention to them about the modem you are using. They may want you to put the Bell modem on to test with and eliminate your modem as the cause.
--
My Canada includes Quebec. |
|
