Guru
join:2005-12-01
Canada
| More than one landline in a house, and ADSL signal?
I have two landlines in the house (I think). One is more dominant around the house, having more outlets, than the other (there is only one or two outlets).
When I moved to the current residence and a Bell technician came to activate the phone line, I saw 3 connectoins inside the 'grey Bell phone box' in the garage (what do you call this thing anyway?). I think the tech guy said the 2 connections on the top are the 2 landlines and the one on the bottom is I think he said it's for the security alarm (can't exactly remember if this is what he said though).
I don't have DSL yet, but when I do, I want the DSL signal to come through the main landline that's abundant anywhere in the house, not the other line.
How do I make sure of this? Do I ask the ISP to send the dsl signal differently or does a technician need to visit my house to do some wiring work?
I'm so confused, I'd appreciate any input. Thank you! |
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MacGyver
In Flanders Fields
Premium,ExMod 2003-05
join:2001-10-14
Orleans, ON
| How can you not be sure that there are two phone lines? Are you paying for two lines? Or are you talking about the physical wiring structure in the house possibly being equipped for two lines? Take a phone around the house and see. You can dial areacode-958-ANAC to find out what the phone number is in each jack.
The grey box is called a demarcation point or demarc for short. It can also be called a NID (network interface device). It marks the point where Bell's responsibility ends and yours begins.
If you sign up for DSL, it will be installed on the line associated with your telephone number. Once the service is activated, make sure all your phones are filtered, plug in the modem, and go. A visit from a tech is not necessary unless there is a problem. |
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asgasdv
@bell.ca | reply to Guru
you can choose on what line (phone#) you want your ADSL when you call ISP to get an account.
The gray bell box in the garage is you demarcation point; where the Bell's cabling responsibility ends & your house cabling starts. |
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Guru
join:2005-12-01
Canada
| reply to Guru
Yeah, I was talking about the physical wiring. I only have a phone number for the main landline and I get no phone signal on the second line.
Oh, so you're saying I got nothing to worry about? All I have to do is sign up with my phone number. Great!! Thank you so much guys! 
Just for the sake of knowledge, what should I do if I wanted a dry dsl through that second phone line? |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | You'd tell them that you have a second pair that you wanted dry DSL on. They'd find it. |
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Guru
join:2005-12-01
Canada
| said by sbrook  :You'd tell them that you have a second pair that you wanted dry DSL on. They'd find it. Thanks!
It's that easy? Wow I thought it'd be more complicated.
So no technician has to visit the house for that dry dsl through the second line, am I right?
I'm asking this 'cause I tried to sign up for the dry dsl before, and a Bell technician came all the way to the house and said if I wanted the dsl signal to reach the outlets inside the house, I'd have to pay extra for it (I don't remember the exact amount but it was ridiculously expensive). And if I didn't want to pay for it, he told me to connect to the internet right at the demarc using a wireless router or whatever. So I told him to beat it, thinking he was ripping me off.
Now I guess he WAS trying to rip me off. |
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Kardinal
431st Air Demo Sqdn
Premium
join:2001-02-04
N of 49th
clubs:
 ·Bell Sympatico
| said by Guru :So no technician has to visit the house for that dry dsl through the second line, am I right? If it has been a while since the other line was active, Bell would likely send a tech to make sure it was working up to the demarcation point (as they have no way of knowing without being there to check it).
said by Guru :I'm asking this 'cause I tried to sign up for the dry dsl before, and a Bell technician came all the way to the house and said if I wanted the dsl signal to reach the outlets inside the house, I'd have to pay extra for it (I don't remember the exact amount but it was ridiculously expensive). And if I didn't want to pay for it, he told me to connect to the internet right at the demarc using a wireless router or whatever. So I told him to beat it, thinking he was ripping me off. Now I guess he WAS trying to rip me off. No he WASN'T trying to rip you off, but rather was speaking the truth and you didn't understand it correctly.
If you want a dry DSL service in addition to your voice line (with or without DSL), Bell will activate it up to the connection up to the demarcation point. After that, you have options as to how it gets into the house (and where in the house it works). You can do the work yourself, since it is your wiring, or you can pay the Bell technician or someone else to do the work for you.
--
All of us get lost in the darkness, dreamers learn to steer by the stars
All of us do time in the gutter, dreamers turn to look at the cars -- Peart/Lee/Lifeson
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Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
·Bell Sympatico
| reply to Guru
I get the feeling that you aren't telling us something here. Why don't you want the DSL signal on your main telephone line? If you are using another ISP, they would insist on placing it on your main telephone line or you would face extra charges for wiring it to your jacks (as the Bell tech stated). Why not go the easy way and use the number you have existing? The bonus here would be the ability to "hear" trouble on your telephone line when there is degradation on your DSL signal. The ear is the best testing device for telephone troubles and now DSL troubles (dry dsl is hard to "hear" anything). Why complicate things...tell us the whole story.
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My Canada includes Quebec. |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
·Velcom
| reply to Guru
It is a very bad idea to insist so that the DSL
signal is distributed as widely as possible thru
the house. Ideally, the MoDem/Router should be
located right next to the demarcation point and
the access distributed using standard networking
cables, wireless networking, HPNA or a mix of
HPNA and the more current network material... |
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figures
@teksavvy.com
| reply to Glen1
said by Glen1 :I get the feeling that you aren't telling us something here. Why don't you want the DSL signal on your main telephone line? If you are using another ISP, they would insist on placing it on your main telephone line or you would face extra charges for wiring it to your jacks (as the Bell tech stated). Why not go the easy way and use the number you have existing? The bonus here would be the ability to "hear" trouble on your telephone line when there is degradation on your DSL signal. The ear is the best testing device for telephone troubles and now DSL troubles (dry dsl is hard to "hear" anything). Why complicate things...tell us the whole story. The reason behind what he wants is really none of our business or concern. the fact of what he wants is all we really need to know in order to help him with achieving his goal.. Why would you think he's hiding something? And even if he was, good for him.. He must like his privacy as much as I do. |
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figures
@teksavvy.com
| reply to Glen1
Something else I would like to add. If the wires are allready hooked up @ his demarc in the garage or wherever, i would assume the house has been previously wired for more than 1 phone, so if all the Tek has to do is hook up the wire @ the pole (if that) it shouldn't cost him a whole pile of extra money. And if it does, i'd suggest going to a 3rd party ISP then, I wasn't charged a fee to install my dry loop and they had to connect my 2nd pair @ both the Dmarc and the pole. I installed the jack, how hard is it to attach a green and red wire. I mean Bell does it.. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | My take is that the tech didn't realize that there was a second phone circuit in the house. |
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Guru
join:2005-12-01
Canada
| reply to Glen1
said by Glen1 :I get the feeling that you aren't telling us something here. Why don't you want the DSL signal on your main telephone line? If you are using another ISP, they would insist on placing it on your main telephone line or you would face extra charges for wiring it to your jacks (as the Bell tech stated). Why not go the easy way and use the number you have existing? The bonus here would be the ability to "hear" trouble on your telephone line when there is degradation on your DSL signal. The ear is the best testing device for telephone troubles and now DSL troubles (dry dsl is hard to "hear" anything). Why complicate things...tell us the whole story. I wasn't purposefuly trying to hide anything. OK, here's the story.
It was a couple of years ago. I actually wanted the dsl signal to come through the main phone line along with the traditional phone signal. And Rogers Home Phone was the telephone provider (as is now still), but when I called Bell to ask for DSL connection, the rep said that I couldn't have both DSL and the traditional phone signal together on one line because I was on Rogers Home Phone and Rogers uses their own cable to provide phone services, and says that it doesn't work like Bell's phone service.
I was aware of Rogers' phone service uses their cable. But I was on Rogers' tradional phone network, previously held by Sprint Canada. Rogers tried to switch me to their cable phone line but I never did. So I had the circuit number to give Bell and everything. But the Bell rep wouldn't listen to me. So I told him that I had Rogers Home Phone AND Bell DSL on my previous residence on the same line, but the rep was like "Well, you were lucky that time sir, but we can't do with Rogers Home Phone". I got kind of upset and told him that I have the circuit number and stuff, but nothing worked. So I had to have a dry dsl, which in the end I didn't, because of the cost the tech told me I had to pay.
There!!!! Happy? That's my story. There's nothing to hide 
said by figures :
Something else I would like to add. If the wires are allready hooked up @ his demarc in the garage or wherever, i would assume the house has been previously wired for more than 1 phone, so if all the Tek has to do is hook up the wire @ the pole (if that) it shouldn't cost him a whole pile of extra money. And if it does, i'd suggest going to a 3rd party ISP then, I wasn't charged a fee to install my dry loop and they had to connect my 2nd pair @ both the Dmarc and the pole. I installed the jack, how hard is it to attach a green and red wire. I mean Bell does it.. Yeah, before I moved to the current house, I'm sure the previous owner was using the second phone line. When looking at the demarc, the jacks are plugged in. Then does that mean I or the tech don't have to do anything to the wiring at the demarc?
Thanks for all the inputs!!  |
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Guru
join:2005-12-01
Canada
edit:
May 11th, @04:10PM
| reply to Guru
Oh and this time when I get DSL, I plan to use my main landline, not the dry dsl.
I was just asking about the dry dsl for the sake of knowledge and maybe for the future when/if I actually need to use dry dsl.
Actually, I have an important question.
If I didn't have any traditional phone service, just two dead phone lines in the house and I ordered dry dsl, how do I make sure the dsl signal comes through the line I want, but not the other? That's real tricky! |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | ask for it on the second pair. Rogers Home Phone is on the primary pair. |
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Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
·Bell Sympatico
| reply to Guru
Thanks for clarifying your situation. Now it makes sense as Rogers tends to use a different type of phone line and I am not sure the DSL could go on the same pair. This is a different situation and one that warrants a dry loop connection as you stated earlier. I thought there was some underlying reason and thanks for updating the situation. If you have the dry loop terminated at your Nid or demarc then you can distribute it yourself or have another company do it. Get the best price and compare it to Bell's offer of course. Now do you see why I asked for more information? The anon posters jumped on my reasoning but just like a "Clarity" commercial we can see the reason behind it. Thanks again...
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My Canada includes Quebec. |
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Guru
join:2005-12-01
Canada | No prob 
Thanks everyone! |
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tudmax
join:2005-04-08
Kitchener, ON
·Bell Sympatico
| reply to Guru
said by [Guru :
Yeah, before I moved to the current house, I'm sure the previous owner was using the second phone line. When looking at the demarc, the jacks are plugged in. Then does that mean I or the tech don't have to do anything to the wiring at the demarc?
Yes and no. If all wiring is good to DP for both lines you're good to that point.
When techie comes over ask 'em to check your lines directly to modem ... so he/she won't need to come back later. No one knows what past owner could have done to lines inside house. Be nice or they will screw it up.
I had probs for over 4 months and 4 visits till they got it half right. For last 2 times I got pissed and also demanded they fix it right to modem or they can take Bell and stuff it ... and it's still not done right. Lucky I know how to fix it myself LOL.
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Please engage eyeballs and retain functional brain before operating fingers. |
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Guru
join:2005-12-01
Canada | Will do. Thanks. |
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