Hellfirexx
@rr.com
| reply to Elementz
Re: [ Bright House] CFL - RR - Issue
Im having the same problem as well.. got the run around from tech support as usual. Im on the 15/2 package and i barely get over 0.5mbits right now.
I noticed it yesterday before i slept before work and the problem is still here as im home now. Wierd thing was my down stream was at 1mbit while my up was almost over 2mbits.
Tracing route to testmy.net [74.54.226.166]
over a maximum of 30 hops:
1 6 ms 5 ms 5 ms 10.210.96.1
2 8 ms 7 ms 7 ms 242.230.95.24.cfl.res.rr.com [24.95.230.242]
3 20 ms 8 ms 9 ms gig4-0-0.orldflaabv-rtr4.cfl.rr.com [24.95.228.1
93]
4 * 153 ms 154 ms te-7-1.car2.Orlando1.Level3.net [4.79.118.41]
5 153 ms * 152 ms ae-2-9.bar2.Orlando1.Level3.net [4.69.133.70]
6 193 ms 197 ms 201 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.137.154]
7 194 ms 186 ms 193 ms ae-61-61.csw1.Dallas1.Level3.net [4.69.136.122]
8 189 ms 190 ms * ae-14-69.car4.Dallas1.Level3.net [4.68.19.6]
9 186 ms 187 ms 185 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]
10 * 276 ms * te7-2.dsr01.dllstx3.theplanet.com [70.87.253.10]
11 191 ms 190 ms 187 ms 7a.fd.5746.static.theplanet.com [70.87.253.122]
12 189 ms 191 ms * po2.car06.dllstx6.theplanet.com [12.96.160.40]
13 188 ms 189 ms 190 ms a6.e2.364a.static.theplanet.com [74.54.226.166]
Trace complete.
gross... they said they received a few calls about it already and if there is "outages" it would take at least 2-3 hours to figure out a solution |
|
Elementz
join:2008-05-11
Orlando, FL | Ok just did a live chat they know theres an issue now LOL took them long enough, their own site says it started at 5am last night.
So hopefully they get this fixed asap! |
|
Elementz
join:2008-05-11
Orlando, FL | Oh and btw if you ever do the live chat, always get a transcript to your email, helps with getting credits! |
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