cherfer
@rcn.com
| [DVR] RCN Channel guide says "No data" on every channel
Hello, my channel guide hasn't worked properly in over a week. Every channel says "no data" instead of displaying the program that is on or the programs coming up. RCN told me to unplug the box to reset. I did and it did nothing. Can anyone give me some help? Be specific, I'm not good with electronics...
thanks! |
|
srr2
join:2001-12-20
Bethlehem, PA | There's a number you can dial... 866-482-8344 that allegedly sends a reset signal to your converter(s). You might want to give that a try. |
|
kcblack
Premium
join:2000-09-11
Chicago, IL
 ·RCN CABLE
edit:
May 13th, @11:55AM
| reply to cherfer
You can always call them to do a "power reset". Just make sure you turn off your tv first as according to them it can make your TV "blow up".
»[CATV]Your RCNCable box might blow up your TV
Yes, this is what some us were told...
Kevin
--
"Because we've invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be: fast and uncapped." (RCN marketing Promo) |
|
rcnman
Jason Nealis
Premium,VIP
join:2003-05-02
Herndon, VA | reply to cherfer
Hold down the Guide button until it says READ on the front display , then hold down the power button until it says boot. This will dump current guide and force a reload. |
|
MSIG
@playboy.com
| reply to srr2
said by srr2  :There's a number you can dial... 866-482-8344 that allegedly sends a reset signal to your converter(s). You might want to give that a try. That's what worked for me yesterday, give it a try cherfer! |
|
Cherfer
@firstindustrial.com | reply to kcblack
I got it working, thanks! It required a couple calls, but I ended up resetting like one of you suggested.
Thanks |
|
kcblack
Premium
join:2000-09-11
Chicago, IL | I'm glad it didn't "blow up"...lol |
|
