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May 27th - Net Neutrality Rally Details here... »
« Why Does Sympatico Keep Changing My IP Address Often  
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Guru

join:2005-12-01
Canada

reply to Glen1
Re: More than one landline in a house, and ADSL signal?

said by Glen1 See Profile :

I get the feeling that you aren't telling us something here. Why don't you want the DSL signal on your main telephone line? If you are using another ISP, they would insist on placing it on your main telephone line or you would face extra charges for wiring it to your jacks (as the Bell tech stated). Why not go the easy way and use the number you have existing? The bonus here would be the ability to "hear" trouble on your telephone line when there is degradation on your DSL signal. The ear is the best testing device for telephone troubles and now DSL troubles (dry dsl is hard to "hear" anything). Why complicate things...tell us the whole story.
I wasn't purposefuly trying to hide anything. OK, here's the story.
It was a couple of years ago. I actually wanted the dsl signal to come through the main phone line along with the traditional phone signal. And Rogers Home Phone was the telephone provider (as is now still), but when I called Bell to ask for DSL connection, the rep said that I couldn't have both DSL and the traditional phone signal together on one line because I was on Rogers Home Phone and Rogers uses their own cable to provide phone services, and says that it doesn't work like Bell's phone service.
I was aware of Rogers' phone service uses their cable. But I was on Rogers' tradional phone network, previously held by Sprint Canada. Rogers tried to switch me to their cable phone line but I never did. So I had the circuit number to give Bell and everything. But the Bell rep wouldn't listen to me. So I told him that I had Rogers Home Phone AND Bell DSL on my previous residence on the same line, but the rep was like "Well, you were lucky that time sir, but we can't do with Rogers Home Phone". I got kind of upset and told him that I have the circuit number and stuff, but nothing worked. So I had to have a dry dsl, which in the end I didn't, because of the cost the tech told me I had to pay.
There!!!! Happy? That's my story. There's nothing to hide

said by figures :

Something else I would like to add. If the wires are allready hooked up @ his demarc in the garage or wherever, i would assume the house has been previously wired for more than 1 phone, so if all the Tek has to do is hook up the wire @ the pole (if that) it shouldn't cost him a whole pile of extra money. And if it does, i'd suggest going to a 3rd party ISP then, I wasn't charged a fee to install my dry loop and they had to connect my 2nd pair @ both the Dmarc and the pole. I installed the jack, how hard is it to attach a green and red wire. I mean Bell does it..
Yeah, before I moved to the current house, I'm sure the previous owner was using the second phone line. When looking at the demarc, the jacks are plugged in. Then does that mean I or the tech don't have to do anything to the wiring at the demarc?

Thanks for all the inputs!!


root9

join:2005-04-08
Kitchener, ON
·Bell Sympatico

said by [Guru :

Yeah, before I moved to the current house, I'm sure the previous owner was using the second phone line. When looking at the demarc, the jacks are plugged in. Then does that mean I or the tech don't have to do anything to the wiring at the demarc?
Yes and no. If all wiring is good to DP for both lines you're good to that point.
When techie comes over ask 'em to check your lines directly to modem ... so he/she won't need to come back later. No one knows what past owner could have done to lines inside house. Be nice or they will screw it up.

I had probs for over 4 months and 4 visits till they got it half right. For last 2 times I got pissed and also demanded they fix it right to modem or they can take Bell and stuff it ... and it's still not done right. Lucky I know how to fix it myself LOL.
--
Please engage eyeballs and retain functional brain before operating fingers.


Guru

join:2005-12-01
Canada
Will do. Thanks.
Forums » O Canada! » Canadian » Bell CanadaMay 27th - Net Neutrality Rally Details here... »
« Why Does Sympatico Keep Changing My IP Address Often  


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