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Forums » Verizon Confusing FiOS Customers Under Contract » Good info.
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« It's not that hard...  
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Shrapnel64
Premium
join:2001-01-24
Hayes, VA
·Verizon Online DSL
·Cox HSI

reply to Ulmo
Re: Good info.

If you read the TOS, you typically have a 30-day "trial" period before you agree into a contract. However, during that 30-day trial, if you change your service (or change the term in which you originally agreed to), then you have now accepted the contract and the "trial" period is now over.

I was fortunate that I had someone from a cancellation department who waived the fee for my DSL service (since I did upgrade my contract to a 2-year just to see if I could be provisioned at the 3Mbps/768Kbps service) -- however, it should not have gone that way.
to forum · permalink · · 2008-05-12 10:25:40 · Reply to this
Forums » Verizon Confusing FiOS Customers Under ContractBasically »
« It's not that hard...  

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