KCRR
@rr.com | reply to Thor74
Re: [TWC] Transfer RR email from one account to another?
thats the only way it can be done in my division. the subaccount has to be purged which takes 24-48 hours then it can be created as a new sub account. |
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rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA
| Right. but I don't think the OP wants a new sub-account, though maybe if he can make his previous sub-account with his parents into a new sub-account with his current RR e-mail account that has the confusing name on it . . . that might work for him. Maybe there is hope, yet. |
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Thor74
join:2008-05-11
San Antonio, TX
 ·RoadRunner Cable
edit:
May 12th, @04:37PM
| I would love to have it as a sub-account. No problem there. I can live with the missed email for 2 days too!
The problem is that TW CANNOT reserve the email address name. If some other person with my first name is looking for an email address, he may be able to get mine if he submits the name request 2 seconds before I do once the email is "in the open market" after it has been purged.
Time Warner tech support said there is no way they can stop anyone else from grabbing it before I do and that I just have to be lucky and hope that I am the first to request that email address again once it is open to the public.
There is no set time, they said it could be anywhere from 24 to 48 hours and I would "just need to get lucky and get it again before anyone else".
The cheesy quote signs are direct quotes from the support person I spoke with.
That simply blows my mind here is no way to put the email address on hold, reserve it, block it from anyone else for a set period of time or etc. |
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rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA
| Well, I think you have a chance of getting that e-mail address again, but it's a risk, for sure. It's apparent that they have an automated system that assigns e-mail addresses whenever a new customer is added or someone wants to create a sub-account. So, if they purge the old user account that you have as a sub-account with your parents, then that user name becomes available. How fast can you add that user name to your account as a sub? That's what they would need to answer. Also, when you do that, will the full e-mail address of that sub-account be identical to your old e-mail address with your parents? You have to be sure it's not in some different division with a different server name. |
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