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Forums » Verizon Confusing FiOS Customers Under Contract » Websters?
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davoice

join:2000-08-12
Saxapahaw, NC
·Comporium

Websters?

"[A] company that can't communicate clearly with customers, can't fix communication errors, and clearly can't track which customers they've already locked up under long-term contract."

Yep sounds like the same old Verizon we've always known and loved. Nothing changed just because they got a technically superior product. Don't know why anyone expected it to. Customer service is not, never has been, and never will be in Verizon's DNA.

}Davoice
to forum · permalink · · 2008-05-12 14:36:48 · Reply to this
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