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Forums » US Telco Support » AT&T » AT&T West » [Speed Problem] Good Enough to Go Back to 3.0?
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d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to sideband
Re: [Speed Problem] Good Enough to Go Back to 3.0?

Something is wrong with your loop someplace. Notice how your latest attenuation readings (146 Current LATN 52.0 31.0) jumped from what they had been. Unless AT&T's contractors are conditioning the loops in your area and messed up yours, then you have a problem. Your SNR margin (145 Current SNRM 1.0 8.0) has cratered as a result of the the attenuation jump.

It hasn't been raining in your area has it? A lot of times whenever we see jumping attenuation readings (up or down) and big drops in SNR margins and/or train down sync speeds, it is a result of grounded or crossed pairs.

Is your POTS line quiet? If not call 611 and report the noises to them. Otherwise it is time to start a Trouble thread in AT&T Direct: »/forum/sbcdirect. Post a link there to this thread so the techs can see what has happened prior to the current conditions.

Normally I would have you run the DMT tool on your line, but Motorola didn't duplicate the exact same techreadout formatting as the Speedstream modems so the tool doesn't work on a 2210.

sideband

join:2000-07-02
Redwood City, CA
·Astound Broadband

Well after a few more outages, it's back up to its previous speed. It hasn't rained in weeks if not months around here. I lost my POTS line to squirrels a while ago and they switched me to a new pair. I had problems before the switch, but they've seemed to have increases since. I've had the techs (by calling 611) out several times and they tell me the line is fine. One was a splicer who was going to make up a new pair before he tested the existing one and found it good. I'll post to the other forum. Thanks for all your help.

Rx Tx
140 Current Rate 1984 512
141 Previous Rate 0 0
142 DSL Max Rate - -
143 DSL Min Rate - -
144 Current ATTN DR 5824 896
145 Current SNRM 14.0 16.0
146 Current LATN 48.0 31.0
147 Current SATN - -
148 Current TP 12.3 8.1

sideband

join:2000-07-02
Redwood City, CA
·Astound Broadband

Just as documentation, it's now down again to:

140 Current Rate 1728 512
141 Previous Rate 0 0
142 DSL Max Rate - -
143 DSL Min Rate - -
144 Current ATTN DR 2240 608
145 Current SNRM 7.0 10.0
146 Current LATN 53.0 31.0
147 Current SATN - -
148 Current TP 18.4 11.2

This was just a few minutes ago.
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