NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| reply to CSmaximum
Re: [General] Ordering by phone and the internet
said by CSmaximum  :Greetings to the good folks here at AT&T forum. So here's my situation. I am moving to a new apartment this month so I called AT&T to order a phone line and the DSL. The person I spoke to was shady from the get-go but I shrugged off and kept along with the ordering process. 1) She requested a deposit, which I have never been asked before. Is this normal? Ever had telephone service from AT&T before? Been a while since I ordered new telephone service, but I recall having to pay a deposit for new service (no payment history with the company).
Now I checked the AT&T website, I notice there is a free router or modem giveaway for the internet order. I even asked her if there was any promotion or special going on and she said no. WHAT THE HELL??
2) The internet is not up yet. Can I do something about it? like call them and ask them I want to re-order it online or make it like I ordered online etc. ??
My initial order for DSL service was over a dial-up connection with Astragate. So it was an Internet order. Even without DSL service.
I am a poor-groom-getting married here. I need to save this money on the modem seriously.  Is there anything I can do??
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
