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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Hi! I've been getting frequent lag spikes every 20 seconds
 
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is there an IRC channel for FIOS support »
« (topic move) will having too many splitters affect performance?  
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Rickilus

join:2008-05-13
Plano, TX

Hi! I've been getting frequent lag spikes every 20 seconds

I've been getting lag spikes almost every 20 seconds that last about half a second to 2 seconds at most. I run 802.11b wireless internet and use Verizon FIOS as my internet provider. I'm sure it isn't hardware issue. I've turned off every program, but the spikes are still there. I've also run numerous virus scans and my computer is clean. I suspect it has something to do with the connection from my desktop to the router... perhaps the wireless internet?

Thanks for the help!


ztmike
Premium
join:2001-08-02
·Comcast
·AT&T Midwest


edit:
May 13th, @04:36AM

I don't know to much how Fios is hooked up, but if I was you, I'd upgrade your router/wireless cards to at least 802.11G (54mbps)

802.11b is limited to 11mbps speed and you wont get the full 11mbps either.
--
www.youtube.com/watch?v=mdYueIC1pjM

Smith6612
Premium
join:2008-02-01
united state
·Verizon Online DSL
·FrontierNet Intern..

reply to Rickilus
Try setting yourself up with a Wireless G network first of all. Wireless B is getting a bit slow for today's use. Once you do and you still are getting ping/lag spikes, then we can diagnose from there. Gotta rule out the factors first


More Fiber
Premium
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to Rickilus
1) have you tried a wired connection to the Actiontec? Do you see the same lag spikes? If so, that would rule out the wireless connection.

2) Post a request here »Verizon Fiber Optics Line Monitors - Free to add a free line monitor. Using this you can get graphs showing average ping times to your IP address from East and West coast servers. Very useful for knowing if the lag spikes are internal or external.


Rickilus

join:2008-05-13
Plano, TX
reply to Rickilus
Alright, I got 802.11g now, but lag spikes are still occuring. It's terribly annoying when you play some games. Thanks for the quick responses.


Rattler

join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS

Try doing a LAN computer to computer transfer of a relatively large file. See if you get the spikes (or more appropriately, dropouts) then. If that's the case, then it's the communication between your machine(s) and the WAP.
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons

Rickilus

join:2008-05-13
Plano, TX
reply to Rickilus
I transferred a 1 gig file and it worked out fine. Thanks

Rickilus

join:2008-05-13
Plano, TX
reply to Rickilus
Oh, but I'm still getting spikes. Sorry, sort of ambiguous.

NJHK

join:2008-05-15
Linden, NJ

reply to Rickilus
Log into your router and change the channel from "Automatic" to channel 1 or channel 11.

Also whats your signal strength like?

If you don't know how to log in:

Open up IE and type in the address bar: 192.168.1.1 (if you have a black actiontec router). If you have a grey/white D-Link router type in 192.168.0.1.

A page should load up asking for a username and password. If you don't know it, look up your paper work for it OR do a hard reset on your router and then you can make up your own username/password. Hard reset = Hold the reset button for at least 30 seconds.

Also how long has this happened for?

Worse comes to worse, you'll just have to call tech support for a new router. Also, stick with Wireless G technology...more reliable. While you're in your router, change the wireless settings from B & G to G only and that may help as well.

Let me know what happens.
Forums » US Telco Support » Verizon » Verizon Fiber Opticsis there an IRC channel for FIOS support »
« (topic move) will having too many splitters affect performance?  

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