MizTEcK
join:2003-08-01
North York, ON
 ·Cybersurf Internet..
| PAP2 on 3web/CIA
I've been trying for 2 days to setup my PAP2-NA on CIA network without success. My setup is currently MODEM - LINKSYS WRT54G -> PAP2
Here are the screenshots of my SIP and Line 1 Settings:
SIP:
Line 1:
any help would be GREALY appreciated |
|
mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA | You will need to leave the EXTERNAL IP Address field empty. |
|
MizTEcK
join:2003-08-01
North York, ON
1 edit | reply to MizTEcK
i tried, still didnt work, its having trouble connecting to the registration server, is there anything i should do in my router? right now i have 20000-20011, 5060, and 80 forwarded to the PAP2 |
|
toro
join:2006-01-27
Scarborough, ON
·TekSavvy Solutions..
3 edits | I think your SIP username and password are incorrect (and maybe the server settings to), the SIP account is usually a phone number. In rare cases where the account is the actual MAC address, you must use lowercase characters.
CIA has a provisioning system that creates configuration files automatically, based on the registered MAC address in their system. You can actually access that file from a web browser.
First, register your MAC address in their system.
Then, go to
(replace XXXXXXXXXXXX with your MAC address, using lowercase for all literal characters).
This should show your configuration file. It's a fairly large file, look for the settings that end with _1_ (for example corresponds to the Proxy setting under the tab Line 1).
You may be able to do something like this to have your PAP download the configuration automatically:
(replace just your_pap2_ip_address, leave everything else)
However the configuration file is usually customized for a SPA2102, and has some additional router settings that the PAP2 may not understand. |
|
MizTEcK
join:2003-08-01
North York, ON
·Cybersurf Internet..
| reply to MizTEcK
thanks toro, but if you replace the link mac with the mac in my screenshot, you'll find the XML lists out the MAC as login as well as password (i have no idea why), and as for the server, i tried using the one provided in the XML but it did not connect either, (no response from pinging in command prompt either) |
|
toro
join:2006-01-27
Scarborough, ON | Yes, I tried (I didn't want to say it because I would give other people ideas...) and noticed the MAC address is lowercase everywhere, while on your screenshots is uppercase. Try changing that. |
|
MizTEcK
join:2003-08-01
North York, ON | reply to MizTEcK
ok i fixed the problem with the IDs and passwords, the mac i copied off was wrong hahah, but it made no difference after i entered the correct values
the registration status still says "can't connect to registration server" |
|
toro
join:2006-01-27
Scarborough, ON
1 edit | Do you have the correct registration server ? The sample file that I have from another account shows the SIP proxy as cms1.tor.cia.com while yours is set to voip-tor1.cia.com.
Edit: actually voip-tor1.cia.com doesn't even resolve. |
|
MizTEcK
join:2003-08-01
North York, ON
1 edit | reply to MizTEcK
yea i am using cms1.tor.cia.com now
still can't connect |
|
toro
join:2006-01-27
Scarborough, ON | Is you correct MAC registered in CIA's system ?
Have you compared all your settings versus the ones you get through http://voip.cia.com/provision.php?MAC=XXXXXXXXXXXX ? |
|
toro
join:2006-01-27
Scarborough, ON
·TekSavvy Solutions..
| reply to MizTEcK
You can also start by resetting everything to factory defaults (****73738#1), then save the XML generated by http://voip.cia.com/provision.php?MAC=XXXXXXXXXXXX then remove everything between
and then feed it to your PAP2. This removes the SPA2102 specific settings and the automatic provisioning settings, and should be accepted by your PAP2. |
|
ogdensburg
join:2006-12-12
Ogdensburg, NY | reply to MizTEcK
I can't make my PAP2 work with CIA neither. It works with Acanac&Vubzzer but not CIA. |
|
MizTEcK
join:2003-08-01
North York, ON | reply to MizTEcK
hi Toro,
i just tried doing that, still no aval
Ogdensburg, I have seen people on forums using PAP2 on CIA, it does work, but the problem is how do we configure to get it working |
|
toro
join:2006-01-27
Scarborough, ON
·TekSavvy Solutions..
| I set one up for somebody, about 2 months ago and it was working fine. I can still retrieve a fresh copy of his XML file from CIA's provisioning system, using the registered MAC address, but his UserID shows as a phone number (647xxxxxxx) and the Password is something like xxxxx@cia.com |
|
MizTEcK
join:2003-08-01
North York, ON | yep, mine shows as number and @cia.com now as well, its still not connecting to the login server though |
|
toro
join:2006-01-27
Scarborough, ON
·TekSavvy Solutions..
| Can you use a softphone with the same account settings from the same LAN ? Maybe there's a problem with your router, try putting the PAP2 in the DMZ. Also try using an IP address instead of host name for the Proxy.
Ah, one more thing I remembered: their config file doesn't specify a STUN server, but I am pretty sure I had to use one (usually when a VoIP company doesn't provide one, I use stun.softjoys.com). See screenshot above about how I normally configure it (the settings are at the bottom of the SIP tab). |
|
MizTEcK
join:2003-08-01
North York, ON
·Cybersurf Internet..
1 edit | reply to MizTEcK
I've already configured the STUN server to stun.voipuser.org
if i remove the stun server and connect PAP2 directly to the Cable Modem, it still would not connect, so I doubt its a router problem, but yea I've directed DMZ to 192.168.1.5 (PAP2) now, still no dial tone/line 1 doesnt light up |
|
MizTEcK
join:2003-08-01
North York, ON | reply to MizTEcK
OK I've finally got it working
BTW i found this excellent PDF instruction file on configuring PAP2-NA both as dynamic IP as well as static behind a NAT router.
lunaphone.com/docs/ LUNAphone%20Linksys%20PAP2-NA%20Configuration.pdf |
|
