[TWC] TWC Blocking Certain Sites? in Road Runner http://www.dslreports.com/forum/r20480710 en Wed, 20 Aug 2008 23:35:49 EDT Wed, 20 Aug 2008 23:35:49 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20918065 AIRDOODOO : Tried both neither worked!!!!
This is the only site I cannot access - so whats the deal. As far as troubleshooting I don't have a clue where to start due to this being a problem with one website out of the hundreds that I visit.
Only change that is obvious is that I am now using comcast highspeed after dumping Hughes service.
Once again why only hardcore sledder?]]> http://www.dslreports.com/forum/remark,20918065 Fri, 08 Aug 2008 06:16:58 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20902695 anon : works perfectly from twcnyc.. a portscan also shows http open on both (hope you don't mind). twc's dns servers were patched the other day so it's most likely a proxy mistake or something stupid on a user's computer. of course you're still gonna get yelled @ for it, so have fun.]]> http://www.dslreports.com/forum/remark,20902695 Tue, 05 Aug 2008 12:44:41 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20902479 Agent_C :
said by bcrosby :

Hello.

The sites in question are:

»www.1130cc.com
»www.hardcoresledder.com

It's been my experience that RR will block certain sites if it identifies them as beneficiaries of SPAM. For example on my node »www.pillgold.com is blocked, but I can access through our corporate server, or on my Verizon PDA.

Your customers haven't been misbehaving, have they ???

A_C]]> http://www.dslreports.com/forum/remark,20902479 Tue, 05 Aug 2008 11:57:08 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20866761 hobgoblin :
said by AIRDOODOO See Profile :

Make that TWO! I have same problem.
Something changed since April and NO it was not my settings.
Hardcoresledder is a daily (or was) stop for me but cannot access anymore. IT IS THE ONLY SITE AFFECTED FOR ME.
YES I AM SHOUTING - I'M PISSED!
Two does not constitute an issue. What troubleshooting have you carried out?
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20866761 Tue, 29 Jul 2008 14:33:24 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20865695 phx : F7SNOPROBRO and AIRDOODOO. The site has two IP's, are you having problems with both of them? Try these:

»75.125.109.66
or
»75.125.109.68]]> http://www.dslreports.com/forum/remark,20865695 Tue, 29 Jul 2008 11:21:46 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20865117 dcurrey : They work for me also. I use opendns. Do you happen to know what dns servers the clients that don't connect use?]]> http://www.dslreports.com/forum/remark,20865117 Tue, 29 Jul 2008 09:16:27 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20864950 AIRDOODOO : Make that TWO! I have same problem.
Something changed since April and NO it was not my settings.
Hardcoresledder is a daily (or was) stop for me but cannot access anymore. IT IS THE ONLY SITE AFFECTED FOR ME.
YES I AM SHOUTING - I'M PISSED!]]> http://www.dslreports.com/forum/remark,20864950 Tue, 29 Jul 2008 08:22:02 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20578052 punker : they work for me]]> http://www.dslreports.com/forum/remark,20578052 Mon, 02 Jun 2008 14:00:20 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20576988 F7SNOPROBRO : Hey bcrosby with Vertical Scope. Thanks to you and your company, our website (hardcoresledder.com) is going to absolute SHIT! You fuckers are driving a good percentage of the members away because of technical issues and inability to get in touch with mods and owners. This site used to be a tight knit community, but it looks like we are now just property of some money grubbing company. Oh and people, if You are ever on a forum and VS comes and buys it, LEAVE! You'll be bombarded with spam and ads in no time.]]> http://www.dslreports.com/forum/remark,20576988 Mon, 02 Jun 2008 10:41:57 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20491057 Selenia : The sites run fine for me. I'm on TWC Albany in the 74.x.x.x IP range(newer range for the area, which I got after moving lol).]]> http://www.dslreports.com/forum/remark,20491057 Fri, 16 May 2008 01:30:32 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20485083 hobgoblin : 1 person does not constitute an issue.

Please IM me all the IP's that can not connect to your sites.

Thank you

hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/remark,20485083 Thu, 15 May 2008 00:47:12 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20485010 BurntCricket : Are you(they) using RR automatic DNS addresses?

If so,(have them) try one of the publicly available ones like 4.2.2.2 and see what happens.

A while back, I was having lots of "this site doesn't exist" type problems, I changed my DNS addresses and the problem is gone.

I have no problems getting to either site.
--
If you have to ask, you wouldn't understand.]]> http://www.dslreports.com/forum/remark,20485010 Thu, 15 May 2008 00:25:25 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20484862 undergod1 : I am able to get to both sites from TWCNYC.RR.com in Queens,NY

No issues here]]> http://www.dslreports.com/forum/remark,20484862 Wed, 14 May 2008 23:50:25 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20484606 unknvoip : I tested both sites with Puresight on it's most restrictive setting and both worked just fine.

Doesn't look like a parental control setting is doing it, unless they have something other than what TW provides.]]> http://www.dslreports.com/forum/remark,20484606 Wed, 14 May 2008 23:04:56 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20484540 jnc2000 : Both work fine in NEO using Open DNS for my DNS servers]]> http://www.dslreports.com/forum/remark,20484540 Wed, 14 May 2008 22:52:30 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20484441 anon :
Both work for me, Rochester NY also.]]> http://www.dslreports.com/forum/remark,20484441 Wed, 14 May 2008 22:35:38 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20483179 mckenna797 : I,m in nyc and got to both sites with out a problem]]> http://www.dslreports.com/forum/remark,20483179 Wed, 14 May 2008 18:52:42 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481520 anon : Thats what I figured.. there would be at least a message saying that it was blocked.

If you don't mind trying it when you get home, that will be awesome.]]> http://www.dslreports.com/forum/remark,20481520 Wed, 14 May 2008 13:48:08 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481466 unknvoip : There is parental control software the RR makes available for download and install. It is called puresight parental control.

I have it installed at home and can try those sights later tonight.

When a site is blocked by puresight (at least the version I have), it is obvious by the message that it was blocked.]]> http://www.dslreports.com/forum/remark,20481466 Wed, 14 May 2008 13:36:07 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481202 anon : Thanks everyone for the help!

The fact that the site works for you means that its most likely a local issue with the users configuration.

Does anyone know if there is parental software that is installed that TWC/RR uses that could be causing this?]]> http://www.dslreports.com/forum/remark,20481202 Wed, 14 May 2008 13:21:00 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481193 anon : Yes.. Here is a particular IP that is having issues:

traceroute to 72.230.47.4 (72.230.47.4), 64 hops max, 52 byte packets
1 75.125.120.193 (75.125.120.193) 0.391 ms 2.320 ms 2.520 ms
2 gphou2-209-85-1-5.ev1servers.net (209.85.1.5) 0.354 ms 0.425 ms 0.513 ms
3 gphou2-209-85-0-6.ev1servers.net (209.85.0.6) 1.610 ms 0.558 ms 0.577 ms
4 et2-2.dsr01.hstntx2.theplanet.com (70.87.253.89) 0.520 ms 0.369 ms 0.360 ms
5 et5-4.ibr03.dllstx3.theplanet.com (70.87.253.49) 6.488 ms 6.296 ms 12.897 ms
6 209.66.99.89.available.above.net (209.66.99.89) 6.082 ms 22.197 ms 6.295 ms
7 xe-0-0-0.er2.dfw2.us.above.net (64.125.26.206) 6.285 ms 7.017 ms 6.133 ms
8 ge-2-0-0.mpr2.dfw2.us.above.net (64.125.26.213) 6.309 ms 6.581 ms 6.345 ms
9 so-0-2-1.mpr2.ord2.us.above.net (64.125.30.254) 81.482 ms 34.832 ms 33.969 ms
10 64.124.196.86.available.above.net (64.124.196.86) 32.737 ms 32.433 ms 32.425 ms
11 ae-1-0.cr0.chi10.tbone.rr.com (66.109.6.152) 32.523 ms 32.520 ms 33.018 ms
12 66.109.6.73 (66.109.6.73) 50.537 ms 50.763 ms 50.561 ms
13 gig12-0-0.albynywav-rtr02.nyroc.rr.com (24.29.39.26) 56.798 ms 56.274 ms 56.541 ms
14 gig2-0-0.albynywav-rtr01.nyroc.rr.com (24.29.36.241) 54.056 ms 54.754 ms 54.410 ms
15 gig7-0-0.albynytry-rtr02.nyroc.rr.com (24.29.37.46) 55.835 ms 55.640 ms 55.811 ms
16 gig0-2.albynyegb-ubr01.nyroc.rr.com (24.29.37.82) 57.052 ms 57.204 ms 57.181 ms
17 * * *

Im assuming the trace stops at hop 17 because of a firewall.]]> http://www.dslreports.com/forum/remark,20481193 Wed, 14 May 2008 12:51:26 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481169 echo14612 : I'm in Rochester and had no trouble accessing the site. The twccny address is for areas around Syracuse.]]> http://www.dslreports.com/forum/remark,20481169 Wed, 14 May 2008 12:46:25 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481166 rg6cable68 : From NYC. I'm able to see both sites. No problem here.]]> http://www.dslreports.com/forum/remark,20481166 Wed, 14 May 2008 12:45:36 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481107 MacLeech :
said by bcrosby :

Users are able to do traceroutes, ping, and lookup the proper DNS. However, they are not able to actually connect to port 80 on the box to fetch content.
...
I'm at a loss as to what else we can do to diagnose the problem.
The users can trace to you.

Have you been able to trace back to the users with problems?]]> http://www.dslreports.com/forum/remark,20481107 Wed, 14 May 2008 12:35:21 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481088 anon : A specific user who is unable to connect has the email address @twncny.rr.com. So I assume they are in New York?

Can any new yorkers see these websites?]]> http://www.dslreports.com/forum/remark,20481088 Wed, 14 May 2008 12:31:10 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20481079 firefoxdude : I can connect fine here in Port Clinton, Ohio (NEO). It is however slow and not that fast, it may be your end tho.]]> http://www.dslreports.com/forum/remark,20481079 Wed, 14 May 2008 12:29:01 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20480971 anon : Thanks for the reply!

Some users are, others are not.. So we're trying to figure it out.]]> http://www.dslreports.com/forum/remark,20480971 Wed, 14 May 2008 12:11:37 EDT Re: [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20480967 Rogerdoger40 : I was able to get into that site?]]> http://www.dslreports.com/forum/remark,20480967 Wed, 14 May 2008 12:10:36 EDT [TWC] TWC Blocking Certain Sites? http://www.dslreports.com/forum/remark,20480710 anon : Hello.

I'm a sys-admin for a bunch of website forums and have been getting a lot of complaints from TWC customers that they are unable to access our sites. We've been able to determine that only certain home users (not corporate or business accounts) are affected.

The sites in question are:

»www.1130cc.com
»www.hardcoresledder.com

Users are able to do traceroutes, ping, and lookup the proper DNS. However, they are not able to actually connect to port 80 on the box to fetch content.

Even accessing port 81 doesn't work either.

There is no firewall, and our ISP has confirmed no filtering is in place. The rest of the public can access the site just fine.

I'm at a loss as to what else we can do to diagnose the problem. Does anyone know of a contact at TWC that can help us?

Thanks.]]> http://www.dslreports.com/forum/remark,20480710 Wed, 14 May 2008 11:25:26 EDT