Video problem? in Computer Hardware Help http://www.dslreports.com/forum/r20485124 en Sat, 30 Aug 2008 05:27:20 EDT Sat, 30 Aug 2008 05:27:20 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20532586 bent : Yeah, they had drivers for a different video card listed for that PC. I even pulled it up by the service tag number, which I think is supposed to be linked to the build of the machine.

Oh well, no complaint from the user so far.
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"That government is best which governs least" - Thoreau]]> http://www.dslreports.com/forum/remark,20532586 Sat, 24 May 2008 03:02:54 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20529044 Dogg : That's surprising. Typically you just enter the model # and/or s/n from the label on the PC onto the support page and get a list of all the drivers needed. When using the s/n you also get a complete listing of the hardware installed and all of the software and drivers.
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Google is your Friend]]> http://www.dslreports.com/forum/remark,20529044 Fri, 23 May 2008 12:36:32 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20518705 bent : The Dell site didn't even have the drivers for that on board video, I had to get them off the Resource CD. Does seem to have fixed the problem, but it might be too early to tell.
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"That government is best which governs least" - Thoreau]]> http://www.dslreports.com/forum/remark,20518705 Wed, 21 May 2008 16:35:43 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20495451 Joe12345678 :
said by bent See Profile :

One of my late model Optiplexes is experiencing intermittent video issues.

Several times in the last month, the screen has gone "colorful," and today the video went out all together. Each time, the problem has been resolved by a reboot. I haven't seen the "colorful" screen, but the user took a snapshot of it.

I suspect the on board video is going bad. I'll go in tonight and update the drivers. The box is under warranty, but getting Dell to troubleshoot or admit to and sort of intermittent problem probably wouldn't be worth the time and aggravation.

If the drivers don't fix it, what do you think the next step is? Buying a cheap video card and slap it in there?
If you have a system with intel on board video then get the drivers from the intel web site not the dell one. Also a cheap video card at $50 or less is good and likely adds a dvi port.]]> http://www.dslreports.com/forum/remark,20495451 Fri, 16 May 2008 20:29:03 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20494589 PeteC2 : I think that Dogg has it right...looks like a driver issue. I would first delete the current driver, before re-installing.

Did you try a different cable? This too can be causative of that type of intermittent problem.

If it by any chance is not a driver issue, and it is still under warranty?...I would absolutely get Dell to fix it! From what I see/hear, Dell's support is not all that bad...as with any other manufacturer, part of it is "luck of the draw" they have some knowledgeable/helpful support staff...and a few not so hot ones. Generally, if you stick to your guns, they will make it right.
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...something is happening here but you don't know what it is...do you, Mr. Jones?]]> http://www.dslreports.com/forum/remark,20494589 Fri, 16 May 2008 17:26:51 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20490841 bent : Bulging top on the cap? I'll open it up and take a look.]]> http://www.dslreports.com/forum/remark,20490841 Fri, 16 May 2008 00:22:33 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20490396 Jahntassa : Check the motherboard for any capacitors going bad too.. Since you say late model it may not have gone through that period when a lot of Dells had bad caps, but it doesn't hurt to check.]]> http://www.dslreports.com/forum/remark,20490396 Thu, 15 May 2008 22:52:11 EDT Re: Video problem? http://www.dslreports.com/forum/remark,20487812 Dogg : That is a driver issue, NOT a monitor issue. Looks like it reverted to low res 8 bit color. Reinstalling the drivers (or new drivers) should correct the problem.
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Google is your Friend]]> http://www.dslreports.com/forum/remark,20487812 Thu, 15 May 2008 14:51:57 EDT Video problem? http://www.dslreports.com/forum/remark,20485124 bent : One of my late model Optiplexes is experiencing intermittent video issues.

Several times in the last month, the screen has gone "colorful," and today the video went out all together. Each time, the problem has been resolved by a reboot. I haven't seen the "colorful" screen, but the user took a snapshot of it.

I suspect the on board video is going bad. I'll go in tonight and update the drivers. The box is under warranty, but getting Dell to troubleshoot or admit to and sort of intermittent problem probably wouldn't be worth the time and aggravation.

If the drivers don't fix it, what do you think the next step is? Buying a cheap video card and slap it in there?
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]]> http://www.dslreports.com/forum/remark,20485124 Thu, 15 May 2008 01:04:54 EDT