  rcnman Jason Nealis Premium,VIP join:2003-05-02 Herndon, VA
1 edit | Fiber Issue : PA / NY / BOSTON
We have had a large network event that has taken down a couple really large circuits. The impact isn't much now but will get worse as demand for traffic begins to grow. This looks like some sort of fiber cut.
There will be internmited voice issues as well.
Will keep you posted.. -- Jason Nealis, Sr. Director, Video Product and Network Operations |
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 alanisrox69
join:2005-03-29 LHV, PA
·RCN CABLE
| Is it just me or is Fiber not looking so hot?
It seems there is a Fiber cut at least once a month.
It just appears that these large outtages were never the case with coax.
-Derek- -- CHECK YOUR FSLC TAXES!!! |
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  rcnman Jason Nealis Premium,VIP join:2003-05-02 Herndon, VA | reply to rcnman All was restored approx Midnight last night  |
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 shanmanz
join:2005-04-08 Woburn, MA | I am still down in WOburn MA. |
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  rcnman Jason Nealis Premium,VIP join:2003-05-02 Herndon, VA | Can you elaborate? Phone / Cable / Data? PM me your info and I'll look into it. There are no known outages at this time. |
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  rcnman Jason Nealis Premium,VIP join:2003-05-02 Herndon, VA
| said by rcnman :Can you elaborate? Phone / Cable / Data? PM me your info and I'll look into it. There are no known outages at this time. I believe I found your account, We see your modem offline however out the 350+ modems off the chasis you are on, you are 1 of 5 that are down. I don't see any outage. I see modems around you on-line as well.
Is this a RCN supplied modem? I would pull power on it, wait a minute and plug it back in. Please make sure all your fittings are tight. (also try not to have the modem off a splitter) -- Jason Nealis, Sr. Director, Video Product and Network Operations |
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 shanmanz
join:2005-04-08 Woburn, MA | Thanks for checking. Am out of home now. Will do that I soon as I go home.
Thanks again |
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 shanmanz
join:2005-04-08 Woburn, MA | reply to rcnman I am still down. tech coming in today betwwen 8am and 7pm. Its not a RCN modem |
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 scott523
join:2005-12-02 Upper Darby, PA
4 edits | reply to rcnman Oh thank god the internet is back (just woke up)!
The whole day yesterday felt like I was hit by a baseball bat over and over again -- having no internet for 13hrs (10:30am-1am) -- not sure when exactly this was fixed since that was the time I gave in and went to bed. My modem was still down at 1am though.. not that it matters anymore but a lot of ground was lost yesterday. =(
Surprisingly my phone service was up and running throughout the whole mess.
Edit: Ahh! I just saw the thread below me (Sorry I'm blind.. yesterday took a beating out of me). Looks like 3am was the ETR. x_x |
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