Mike_Lippert
@rcn.com
| reply to dworsky
Re: [CATV] Clear QAM channels slowly disappearing in Boston?
Edgar,
Yeah, that's what I've gathered from what people have said here. I think I wrote that line to reiterate that RCN hasn't told me that themselves, so if I hadn't read the messages in this forum it would be a complete surprise to me when it happened. 
I think I'm also going to look into getting an antenna, but that won't help me with the cable channels I've enjoyed watching in the past.
I just finished putting together a MythTV box which was working pretty well with the analog tuner I put in it. I've got a few more kinks to work out, and I was going to get a pcHDTV card for it. (I probably still will, it will work if I switch to some other service that has QAM in the clear, or with an antenna)
Mike |
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foom
@rcn.com
1 edit | reply to Paul_Brookline
said by Paul_Brookline :
It was clear that the customer "service" reps (including the "supervisor" had not the faintest clue about basic aspects of the service sold by their company. To them, terms such as "encryption", "digital", "analog", QAM or "tuner" are just meaningless sounds. The tech support people are no better. I try not to get too frustrated with them, but it doesn't say anything good about RCN's management or employee training.
FWIW, the only person at RCN I talked to who seemed to have any clue whatsoever was the agent in the cancellations department. Who successfully talked me out of canceling. |
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anon1
@comcast.net | reply to Mike_Lippert
Hey Mike, check this out, it may provide a little more info.
'»[CATV] Official Boston area digital conversion Thread' |
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dworsky
join:2004-10-29
Somerville, MA | reply to anon1
Re: [CATV] Clear QAM channels slowly disappearing in Boston?
Be sure to see the Boston Globe story about RCN converting to all digital here, on DSL's news page:
»RCN dropping analog channels |
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salvenus
join:2003-11-03
Bethlehem, PA
| Am I reading this correctly?
»www.rcn.com/cabletv/converter-boxes/
If I have a TV with a cable card slot, then I do not need a converter box. I can use the card slot to get HD content?
sal |
|
clock
join:2007-05-02
Roslindale, MA
 ·T-Mobile US
 ·RCN CABLE
·RoadRunner Cable
| reply to s4v8
said by salvenus  :If I have a TV with a cable card slot, then I do not need a converter box. I can use the card slot to get HD content? Yes, if your tv has a CableCARD slot, then all you need to do is call RCN to request one. You will get all the channels you currently get w/ a converter box. The only thing you will not get is On-Demand and PPV. |
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anon1
@comcast.net | reply to dworsky
You sure know how to toot your own horn Dworsky, but aside from that do have any reason you cant change providers if this is so bothersome?, I would. |
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billymac
join:2008-05-16
01802
1 edit | said by anon1 :
You sure know how to toot your own horn Dworsky, but aside from that do have any reason you cant change providers if this is so bothersome?, I would.
Some complexes will be locked into RCN and not have a southerly view. Not everyone has a choice, other than cable or no cable.
Even with this change, RCN would still be the cheapest for me, which I'm sure they are aware. I jumped ship only due to the encryption of the local HD channels. I personally think the move to all digital is for the best, but it would have been nice if they left more in the clear. I still recommend RCN to people if they plan to rent cable boxes as I think they have a better offering than Comcast and on par with FIOS (except the Internet if you want max speed, but it's close on the download side)
For them to encrypt something that can be picked up with a standard antenna is ridiculous. I'm paying more to FiOS so that I can record local HD broadcast on my HD HomeRun without fighting reception issues with an antenna. (Ok, so I can't get it with a basic antenna, but still. I just couldn't find a sweet spot, there was always one that dropped in and out.)
For the record, Verizon is handling the box per TV a little better. Every customer can get a few DCT700's for free, no matter their current subscription. These are trimmed down boxes but no less functional than what an analog TV without a box was. They even gave me the deal when I called the day after install with the analogs already turned off in my area. They use the tag "making 100% digital 100% easy," or something similar when you call. RCN should try to make it 100% easy.
Billy
PS I'm still paying for RCN until Wednesday for anyone that wants to yell at me for still hanging around after switching. I'm still a customer dangit!  |
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jhlmsln
join:2005-05-01
Washington, DC | BYE !
jhl |
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