kitten64
@rr.com
| telephone not ringing Does anyone know how to send the magicjack back?
I've tried to contact tech support to resolve the issues I'm having and for four hours I stayed on the phone with the same results. First no dial tone , then phone not ringing. Tech told me to buy another phone (GE) they work the best.  | |
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 sms021
join:2008-05-15
Auburn, GA
| Re: telephone not ringing I've spoken with a lot of people who have trouble getting the MagicJack to work, and none of them have been able to send it back.
this looks like a common problem for that device.
If i hear of anyone who has actually been able to return it I'll post it up here for you. | |
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 | mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| Re: telephone not ringing said by sms021  :I've spoken with a lot of people who have trouble getting the MagicJack to work, and none of them have been able to send it back. This sounded like a catch 22. You don't want the bad service and try to get your $$$ back and the company ignores your request to send you an RMA. As such, you stay as a customer. Wow, this is a nice way to make $$$$$$.
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Mazilo always prays for FREEBIES!
US Phone: +1-678-601-0907
UK Phone: +44-703-194-2574
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| | sms021
join:2008-05-15
Auburn, GA | Re: telephone not ringing Thats why i talk with a lot of the people who are trying to use the magicjack.
they are tired of working with a company that doesn't help them. they want someone who will answer their questions and take care of their customers.
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| | | mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| Re: telephone not ringing said by sms021 :they are tired of working with a company that doesn't help them. I would stay away from such a company.
they want someone who will answer their questions and take care of their customers. We all can work together to help, but the ultimate solution to get the problems fixed is from MJ itself.
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Mazilo always prays for FREEBIES!
US Phone: +1-678-601-0907
UK Phone: +44-703-194-2574
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kitten64
@rr.com
| I received my RMA information, I will send this device back today. I'm glad I'm not the only one that was having problems with it. If I am successful in returning it I will post the results.  | |
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