sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Budd Lake, NJ
| reply to Cisco7921
Re: Cisco 7921 stuck in "headset mode"
My idea? Look at Polycom. 
Out of a dozen (quite expensive at the time) Cisco 7940s/7960s we have three that are bricked, one that lost it's LAN port, and another that's just flakey. When we bought them, one was also DOA.
That's just the hardware.
The software is ridiculously bug-ridden, difficult to upgrade if you're using a hosted PBX and don't control the TFTP server, and to make it all a "Cisco Experience" you have to put smartnet on all the phones to just get firmware that mostly works.
And just try to get the VLAN stuff working in a sane manner without plugging the phones into a Cisco switch (think small office/soho where dropping a grand on a switch is just stupid).
Favorite bug: If the phone volume is turned up all the way and either party makes a very loud noise, the phone reboots (ending the call of course, and since they're so slow to boot you can't get back in touch with the caller right away).
Maybe the 7921 is a totally different codebase since it's wireless, but I wouldn't be too shocked if it was still buggy as hell.
Sorry for the rant. We just recently test drove a few Polycom units and realized we got ripped. |
