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DVD Drive Keep On Ejecting »
« slave hard drive dissapeared in windows  
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Joe12345678

join:2003-07-22
Des Plaines, IL

reply to bent
Re: Video problem?

said by bent See Profile :

One of my late model Optiplexes is experiencing intermittent video issues.

Several times in the last month, the screen has gone "colorful," and today the video went out all together. Each time, the problem has been resolved by a reboot. I haven't seen the "colorful" screen, but the user took a snapshot of it.

I suspect the on board video is going bad. I'll go in tonight and update the drivers. The box is under warranty, but getting Dell to troubleshoot or admit to and sort of intermittent problem probably wouldn't be worth the time and aggravation.

If the drivers don't fix it, what do you think the next step is? Buying a cheap video card and slap it in there?
If you have a system with intel on board video then get the drivers from the intel web site not the dell one. Also a cheap video card at $50 or less is good and likely adds a dvi port.


bent
not broken
Premium
join:2004-10-04
Longmont, CO
clubs:
·Comcast Formerly ..

The Dell site didn't even have the drivers for that on board video, I had to get them off the Resource CD. Does seem to have fixed the problem, but it might be too early to tell.
--
»www.lp.org/issues/family-budget.shtml

"That government is best which governs least" - Thoreau


Dogg
Premium
join:2003-06-11
Belleville, IL
·Charter Pipeline

That's surprising. Typically you just enter the model # and/or s/n from the label on the PC onto the support page and get a list of all the drivers needed. When using the s/n you also get a complete listing of the hardware installed and all of the software and drivers.
--
Google is your Friend


bent
not broken
Premium
join:2004-10-04
Longmont, CO
clubs:
·Comcast Formerly ..

Yeah, they had drivers for a different video card listed for that PC. I even pulled it up by the service tag number, which I think is supposed to be linked to the build of the machine.

Oh well, no complaint from the user so far.
--
»www.lp.org/issues/family-budget.shtml

"That government is best which governs least" - Thoreau
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« slave hard drive dissapeared in windows  


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