Re: Keep going over upload limit - cannot find legit source in WildBlue Satellite http://www.dslreports.com/forum/r20498124 en Wed, 11 Nov 2009 08:52:10 EDT Wed, 11 Nov 2009 08:52:10 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20682004 anon : It sounds as if your PC is sending info out when you are not using it. You might have been attacked with spyware of some sort. It could be using your PC as a robot to send spam. I have read of such things on the net. My Nortons frequently shows an intrusion attempt that it blocked but WB won't help me with it. I wonder how long before the offending PC manages to get past my defenses and turn my PC into a spam bot.]]> http://www.dslreports.com/forum/remark,20682004 Sun, 22 Jun 2008 17:40:58 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20677640 jrr323 : Just an update - since I installed new router and all old usage has cycled out I have been checking my usage a couple of times a week and my uploads are running VERY low now (less then 5%). Must have fixed the problem.]]> http://www.dslreports.com/forum/remark,20677640 Sat, 21 Jun 2008 15:06:28 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20524069 jrr323 : All I know is that I installed Bandwidth Monitor and when I looked at it while the router was connected, my upload usage was running almost 60% of my download usage. As soon as I removed the router, my upload usage dropped to between 10% and 20% of my download usage. That made me very suspicious, so I tried using another router and the usage stayed down. Also from the beginning, our speeds haven't seemed like what they should be and I don't know if the router had something to do with that too or not. I'll be anxious to see if things drastically improve once I'm off the FAP restriction. I don't know why it would act this way, but if simply replacing my router solves my problems, I really don't care why.]]> http://www.dslreports.com/forum/remark,20524069 Thu, 22 May 2008 14:53:41 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20504878 Island Jeff : What did the old router appear to be doing that would consume so much upload bandwidth ??]]> http://www.dslreports.com/forum/remark,20504878 Mon, 19 May 2008 04:46:53 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503456 Liberty : Well, the OP's problem is still in the air
A change in routers has been made and time will tell if it was the source of the problem

Op's problem didn't fit in my 'theory' scenario, durn it]]> http://www.dslreports.com/forum/remark,20503456 Sun, 18 May 2008 20:36:59 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503306 Liberty : You are right and I am very sorry I did not see the PM icon
When did installer show up and do whatever he did?
Its green alright but I don't like what I see but need more info
If you want I can call you - then post back here]]> http://www.dslreports.com/forum/remark,20503306 Sun, 18 May 2008 20:00:08 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503219 jrr323 :
said by Liberty See Profile :

Lots of complaining but no one wants to invest 5 minutes in a possible solution
sigh...
I'm not sure what you mean. I sent you an IM over 3 hours ago with my phone number that you requested. I don't know what else you want me to do. If you tell me what to do I am more than willing to do it.]]> http://www.dslreports.com/forum/remark,20503219 Sun, 18 May 2008 19:41:23 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503172 Liberty : Lots of complaining but no one wants to invest 5 minutes in a possible solution
sigh...]]> http://www.dslreports.com/forum/remark,20503172 Sun, 18 May 2008 19:30:54 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503053 anon : Hello,
I am in the same boat. I have been a Wildblue customer for over two years. I explained extensively that I had no idea how my upload (not download) could be so high. No online games, nothing new at all. I called and called and kept getting haughty service people telling me that I HAD to have caused the excess use and they could not help me. Period. They told me that I could certainly pay more money to increase my bandwidth. I did. Four days later, without uploading ANYTHING I am FAPped again. I have complained to the FCC and the Vermont District Attorney's office. I suggest everyone do the same. The service is terrible and they don't listen.
Now, incidentally, my upload says 62% and the promised automatic return to full speed has not occurred.
By the way, aren't we paying for web hosting? That was part of what we signed up for, but now they don't have it. Have they lowered our cost? No.]]> http://www.dslreports.com/forum/remark,20503053 Sun, 18 May 2008 18:58:47 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20503045 jrr323 : I don't think that he did look at my history. If he did, he didn't mention it. It is WB direct I think. The installer is from Tennessee and I live in PA. How does that make any sense?1? ]]> http://www.dslreports.com/forum/remark,20503045 Sun, 18 May 2008 18:54:27 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20502963 flyinspider : Does anyone know how to fire Wild Blue without breaking the contract? I would rather use a data card from my cell phone provider for internet. ]]> http://www.dslreports.com/forum/remark,20502963 Sun, 18 May 2008 18:32:41 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20502899 Liberty :
said by jrr323 See Profile :

I had a visit from the original installer today. He tried to re-aim/readjust my dish, but said he was getting "All green". !
Did he look at your history within SVT?
Are you WB direct or a VAR?]]> http://www.dslreports.com/forum/remark,20502899 Sun, 18 May 2008 18:18:33 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20502566 jrr323 : I had a visit from the original installer today. He tried to re-aim/readjust my dish, but said he was getting "All green". He said that as far as all his tools tell him, my installation is good, but when he tried to connect (even using his laptop) he wasn't even getting enough of a connection most of the time to get to google's website. He said that he couldn't really tell much since my account had been FAP'd and left. He suggested that I upgrade my package so that I didn't keep going over the limit. I told him that I didn't know why I would upgrade my package when even when it isn't FAP'd it doesn't work very good and I don't see why I am going over. He said "Well when you do get the speed, you'll want the higher limits." Well if that day ever gets here I'll be amazed!]]> http://www.dslreports.com/forum/remark,20502566 Sun, 18 May 2008 16:59:53 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20499044 Liberty : I would like to see OP's SVT History

My customers history showed they were off line but I could see their computer's MAC and they could barely browse

Don't want to go into the 'solution' yet till I get more to work with

If someone in future with same problem does a search and finds this thread, maybe some progress can be made - who knows]]> http://www.dslreports.com/forum/remark,20499044 Sat, 17 May 2008 18:41:23 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20498895 Spice300 : Liberty, an anonymous poster can not send you a PM. He needs to register at BBR, or you need to post your email address.]]> http://www.dslreports.com/forum/remark,20498895 Sat, 17 May 2008 17:52:58 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20498124 Liberty :
said by jrr323 :

...so I'm not really getting any useful information since I can't use the connection. I have also since been told from Wildblue (after my mom spent 2 hours on the phone arguing with them) that there is something not right with my dish (I have been trying to tell them that since they installed it), so they are sending someone out to check it, but they said that since it is past the 90 days, I may be charged like $100 for them to do it.
If you will work with me, it won't cost you anything but a tiny bit of time and you can be a part of the solution, possibly, for yourself and others

I helped my customer this week with a problem similar to yours but don't have enough data to work with to know if it was just luck or I have found the cause]]> http://www.dslreports.com/forum/remark,20498124 Sat, 17 May 2008 14:08:55 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20490262 anon : Yes. When I checked the google gadget last that lets you know what your usage is, my downloads were only at around 40%, but my uploads were over the FAP limit. That is what I cannot understand. If I had gone over my download limits I would not be nearly as suspicious. Thanks for everyone's help, since I posted I have downloaded "Bandwidth Monitor" so that I have something on my side to help me figure out what is going on. The only problem is that since they have limited my service, I can't even get enough of a connection to send e-mail, so I am back to using my dial-up, so I'm not really getting any useful information since I can't use the connection. I have also since been told from Wildblue (after my mom spent 2 hours on the phone arguing with them) that there is something not right with my dish (I have been trying to tell them that since they installed it), so they are sending someone out to check it, but they said that since it is past the 90 days, I may be charged like $100 for them to do it.]]> http://www.dslreports.com/forum/remark,20490262 Thu, 15 May 2008 22:29:21 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20489556 Spice300 : rahmrh and Grover92000 are reporting unexplained sudden increases in upload usage without accompanying increases in download usage.

rahmrh: »wildblue.cc/wbforums/showpost.ph···count=19

Grover92000: »wildblue.cc/wbforums/showpost.ph···count=21
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Value Pack, beam 31, Riverside gateway]]> http://www.dslreports.com/forum/remark,20489556 Thu, 15 May 2008 20:08:13 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20489364 Liberty :
"you were fapped specifically for going over the upload fap limit but you still had plenty of space free on the download fap limit?"

The customer I referred to in my earlier post had 9% on download and FAP'd on up side
went from fap on value to fap on select in 4 days, last two days went from 96% to FAP with nothing in LAN port of modem
Their historical usage has never exceeded 30% on either side - 2 year customer]]> http://www.dslreports.com/forum/remark,20489364 Thu, 15 May 2008 19:27:10 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20488587 Island Jeff :
quote:
I am at a loss. I admit to downloading quite a bit (games, music, etc.), but I upload next to nothing.

Just to be clear, you were fapped specifically for going over the upload fap limit but you still had plenty of space free on the download fap limit?
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Very happy TDS DSL user | Wildblue in Lake Michigan]]> http://www.dslreports.com/forum/remark,20488587 Thu, 15 May 2008 17:11:32 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20488176 Liberty : I am working on a theory and you can maybe help - both of us
I just tried this in past 2 days with a customer with similar troubles as yours and not enough time has gone by to give results to work with

If you PM me your phone # I will run SVT which will also show me the IP you are using now
Once I capture that I will contact you to power off your modem for several hours (at least 8 hours off) in an attempt to get you a different IP
I will check to see you have been assigned a different IP somewhere along way and will report back on this thread, where we can share what we find out

Then we can see if your usage trends in the right direction

You can do this power cycle experiment without me in loop but if I AM in loop I can do a lot more with that knowledge than you alone with it

I might be creating false hope but until we try...]]> http://www.dslreports.com/forum/remark,20488176 Thu, 15 May 2008 16:04:07 EDT Re: Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20487934 Earth Signal : I would suggest you install one of the many monitoring programs that are available on your computers. There are a number of programs free that will tell how much is being uploaded and downloaded on each computer. I use a free program called NetMeter on each of my computers to keep track of my daily use. The program is not as comprehensive as some but will give you details of daily, weekly and monthly usage. You can set limits on this program that will alert you if your uploads or download are exceeding a predetermined limit.

Recently I noticed a large spike in my usage while I had not been using my WB that much. When I checked my computers I found a wireless laptop had two 1.5GB downloads exactly one week apart. I never use that laptop that much so I knew right away that was the source of my usage spike. Still don't know what these downloads were but now I lock the firewall on that machine when I'm not using it.

Take a look here to see NetMeter.
»lifehacker.com/software/bandwidt···4938.php

Here to download.
»www.metal-machine.de/readerror/i···l=item14
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Ron~ Wildblue Select Pak, Beam 26, Dell XPS600 Pentium D~dc 3.0GHz, 2Gig Ram, dual 160Ghd, XP pro, Linksys WRT54G router, client is Laptop, XP home]]> http://www.dslreports.com/forum/remark,20487934 Thu, 15 May 2008 15:16:53 EDT Keep going over upload limit - cannot find legit source http://www.dslreports.com/forum/remark,20485219 anon : I had Wildblue installed in January due to beginning to cyber-school my son and needing something faster than dial-up and no DSL or cable available in my rural area. I have had nothing but problems since, with the biggest being that my service was restricted twice within the last 6 weeks for going over my upload FAP limit. I am at a loss. I admit to downloading quite a bit (games, music, etc.), but I upload next to nothing. I have went over all the common culprits (web cam, online games, P2P, uploading pics, etc.), but I do none of these. I surf, I do a small amount of e-mail, download some from iTunes and I get my son's school lessons. That's pretty much it. I do have a wireless network, but I live in a very rural area and someone would have to be standing in my yard with a laptop to be able to piggyback my network. I have updated virus protection as well as both my computers and my routers are firewalled. Does anyone have any suggestions as to were this may be coming from. My only probable guess at this point is that Wildblue's usage monitors are as useless and unreliable as their customer service, but if you can come up with something else, please help me. I am tired of paying $50/mo. for 1 week of usable service. Thanks!]]> http://www.dslreports.com/forum/remark,20485219 Thu, 15 May 2008 01:55:58 EDT