xfer_rdy
join:2007-12-13
Louisville, CO
 ·Sprint Broadband D..
| reply to michaelmcw
Re: sbb direct is being discontinued in san jose as of 7/31/08
Boulder market as well. End of July service will be discontinued.
No replacement except for sprint EVDO 2mbs. Here, in the Denver market, we could all read the writing on the wall; crummy service, cuts in support, one tech for the denver market.
The SBBD was operated by Kite Networks, a subsidiary of MobilePro and was recently purchase by Globility. Since the acquisition by Globility, service for fixed wireless and WiFi has degraded to a point where the city of Longmont, CO was moving away from the Kite/Globility's municiple WiFi relationship.
Now, Globility abandons the fixed broadband markets without a comparable service, 5mbs/, static IP address, wireless. The sprint EVDO, mentioned in the email from SBBD recommends switching to Sprint EVDO. But reports of EVDO in this area claim the service suffers from poor download performance and lost connections.
I'm not sure what specifics of Sprint's relationship with Globility or how FCC "actions" effect Sprint's access to bandwidth, especially since the bandwidth is leased by Kite (now Globility).
I can't help feeling being "left in the lurch" by Sprint and/or Globility. Especially after the strong message of commitment to the market by Kite's management, when I called them in November of 2007.
Now, in this market, fixed wireless customers are left with a lower performance product by Sprint, or one of two other fixed wireless that are between 50% and 100% more expensive. The last alternate is comcast, who cannot even tell me how much the service will cost after the initial 6 month "special" offer price of $19.95. Also, comcast cannot tell me when they start forcing connection resets which disconnects my VPN connections to the office when working from home. I consider that hostile action towards the customer base.
So, Thank You Sprint, Globility and Kite... You should be prepared to offset the costs of truly comparable alternate solutions to your customer base. And, stop blaming the FCC for actions that your organizations could have contested and over turned. Your customers are not stupid, they may be ignorant of the FCC processes, but not everyone is. |
