 BSD24Tier 4Premium
join:2008-04-30
Middleboro, MA | reply to sansri88
Re: Comcast Analog Migration Not sure, it is a new site but we are giving it out. The site just opened on 5/15/08 so it might not be fully functional, who knows. Or maybe no changes are happening in the next 2-3 months for your area, I don't know though.
I bet it is likely the division/region your in might not have gone into the new site yet.
We will be using the follows ways of contacting customers:
-30 Day Legal Notification Bill Insert
To view copies of the letters by town please use the customer web site (www.comcastdigitalworld.com ) and simply by entering the customers Zip Code, this will allow you to view both the letter the customer received AND the specific list of channels impacted in their town.
-Bill Message (“Please read the important notice regarding changes your Comcast Cable service located within this bill. For more information or to inquire about related Comcast Digital Cable discount offers, please call 1-800-COMCAST or visit www.comcastdigitalworld.com”)
And other means, but the 30day notice is required by law(subject to state regulations, which could vary by state). |
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 sansri88digital is herePremium
join:2005-12-17
New York, NY
kudos:1 | Alright thanks. I've shot out an email to our region's marketing department to find out more. |
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| reply to BSD24
said by BSD24:Not sure, it is a new site but we are giving it out. The site just opened on 5/15/08 so it might not be fully functional, who knows. Or maybe no changes are happening in the next 2-3 months for your area, I don't know though. I bet it is likely the division/region your in might not have gone into the new site yet. We will be using the follows ways of contacting customers: -30 Day Legal Notification Bill Insert To view copies of the letters by town please use the customer web site (www.comcastdigitalworld.com ) and simply by entering the customers Zip Code, this will allow you to view both the letter the customer received AND the specific list of channels impacted in their town. -Bill Message (“Please read the important notice regarding changes your Comcast Cable service located within this bill. For more information or to inquire about related Comcast Digital Cable discount offers, please call 1-800-COMCAST or visit www.comcastdigitalworld.com”) And other means, but the 30day notice is required by law(subject to state regulations, which could vary by state). I would think that some of the links don't work because many areas have no plans to migrate analogs "very" soon. And my market, in particular, sucks at even notifying people of these things. One particular digital to analog migration slew in Savannah was a seemingly random decision that caught customers by surprise because there was absolutely no advanced notification. I would have to guess that my market probably won't even be using the site if it can't even notify through billing statements. |
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patspub
join:2005-02-10
Philadelphia, PA | reply to BSD24
BSD24-Do you know when this will happen for Philly? |
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 Travelfan1RIP Analog Go Digital
join:2005-08-23
Woodbridge, NJ | reply to sansri88
said by sansri88:Alright thanks. I've shot out an email to our region's marketing department to find out more. Do you still waste your time with NJ II Marketing Depto? I have ZERO faith or trust on them.
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COMpressionCAST of New Jersey II(Union)
Verizon DSL
And who would think Eli would outplay Brady... |
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 JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Rumors were of something along this line occurring for Philly Metro as well - but info has been pretty tight lipped.
Any peeps out there with any info, please share.
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"ONE team - ONE city - ONE dream!!" |
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ak3883
join:2005-08-20
Portsmouth, RI | wbub reported it was going to be happening in late June timeframe, a different system each week or something. He said my system in Lower Bucks was happening around June 29th(or so, can't remember the exact date), a total rebuild of analog channels, re-lining up physical channel locations to optimize for future services like more HD, DOCSIS3.0, etc. I'm assuming this was what he was referring to. |
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patspub
join:2005-02-10
Philadelphia, PA | I remember Wbub saying that the channel migration will happen for Philly on June 23rd so maybe on May 23rd the zip code will work for Philly zip codes. Wbub you out there??? |
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