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Forums » O Canada! » Canadian » TekSavvy » Know nothing about DMT, does this look normal? [pic]
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May 27th Net Neutrality Rally - Details... »
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canadabound

join:2008-03-27
·RCN CABLE

Know nothing about DMT, does this look normal? [pic]

Click for full size
DMT Report
Just got teksavvy after moving to canada a few days ago. Do these stats look normal? I'm only seeing around 270KB/s (Kilobytes) on just normal http downloads using everything I can to get it to go faster. Seems pretty slow for 5Mbit DSL.

Can anyone help or tell me if this is normal? DMT picture attached. I live right downtown in Toronto. Brand new condo. Thanks.

morisato

join:2008-03-16
·TekSavvy Solutions..

Your Upload is Saturated pretty Easily Your at 256kbps Up with a snrm of 7.0 And if they scale u up to a 5 mbit profile the up will go up as well i think and your line according to this Cannot support more Upload. and Your Download Snrm is Horribly low as well. Anychance you have unfiltered phones on the line? Try disconnecting everything except the Modem and Plug to each jack in your condo and run the DMT see which jack provides best results as You lack a Demarc being in a building.

AOD

join:2008-01-24
Toronto, ON


edit:
May 20th, @08:53PM

reply to canadabound
its not 5mbit dsl. Your SNRM is extremely shaky, as stated before make sure your not filtering your DSL connection. with attenuation like that you can handle 24/3.5 Meg profile with ease. just got to see what is causing that horrible SNRM. its choking your line's potential


HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by AOD See Profile :

just got to see what is causing that horrible SNRM. its choking your line's potential
the 63dB is the culprit. Simply distance. Not much else. at 63dB, lucky to be syncing at 2.5mbit down.

Though there is something with the upstream, usually upstream is the least affected. Probably something with inside wiring, filters or a screwy telephone or another device like fax or answering machine.

Unplug all telephone devices & filters, reset your modem and check the stats.
--
GOLF LEAFS GOLF!


Bicephale

join:2005-09-24
There's something else to notice about this record:
the spectral response is very unusual, its isolated
right-most part (in blue) sure makes me wonder...


canadabound

join:2008-03-27
·RCN CABLE

reply to canadabound
Click for full size
DMT stats
Ok everyone I'm a spaz. I was calling teksavvy about something else (They gave me the wrong phone number on my home line no big deal) and I asked where I should have my filter, in front of the dsl modem or on the jack with the phone. The lady informed me that it should be in front of the phone line.

Here's what my DMT stats look like now, better? The upload increased a lot. The download a little.


HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to Bicephale
said by Bicephale See Profile :

There's something else to notice about this record:
the spectral response is very unusual, its isolated
right-most part (in blue) sure makes me wonder...
True, i didn't even notice that... something sure is cutting off or filtering the frequency... Maybe he put a filter on his modem
--
GOLF LEAFS GOLF!


HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
reply to canadabound
Ha!!! what a difference, from 63dB to 3dB attenuation.

You can definitely ask them to put in a ticket to be raised to 5/6mbit now.
--
GOLF LEAFS GOLF!


canadabound

join:2008-03-27
·RCN CABLE

said by HiVolt See Profile :

Ha!!! what a difference, from 63dB to 3dB attenuation.

You can definitely ask them to put in a ticket to be raised to 5/6mbit now.
What do you mean? I thought I was already at 5Mbit? It still only looks around 3 without my filter messup.

Radar73

join:2008-01-20
Ajax, ON
Bell often defaults to a 3M profile. Post in the direct forum for a profile boost to 5M and they should help you out. You line is excellent with the filters on right


HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to canadabound
said by canadabound See Profile :

What do you mean? I thought I was already at 5Mbit? It still only looks around 3 without my filter messup.
Yeah, Bell dslams default to 3008/800 on new installs. They sometimes correct it a few days later, but not always.

You should call TekSavvy or post in the direct forum requesting to be put on 5mbit fastpath.

»www3.dslreports.com/forum/teksavdirect
--
GOLF LEAFS GOLF!


canadabound

join:2008-03-27
reply to canadabound
Ok, I posted in the "direct" forum and requested exactly what you said. Thanks a lot! Problem solved.

Also it's great to be in Canada and with Teksavvy!


HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by canadabound See Profile :

Also it's great to be in Canada and with Teksavvy!
You got that right!
--
GOLF LEAFS GOLF!

olebiker

join:2008-04-16
Glenburnie, ON
reply to canadabound
Welcome to Canada and Teksavvy great country and company.
Forums » O Canada! » Canadian » TekSavvyMay 27th Net Neutrality Rally - Details... »
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