said by phantom6294:I first got Comcast barely over a year ago when I moved to Maryland. At first, I was happy -- the technician was professional, the speeds were great and the introductory price (I got the triple play) was reasonable. Only issue I initially had was trouble connecting to *.mil sites. That seemed to work itself out. Also, every now and then, I would lose dial tone on my phone service. No biggie, just reset the cable modem.
Well, that all started changing. About two months ago, my signal suddenly went to the pits. I replaced all the splitters and got it back into an acceptable range but things are still erratic. I lose dial tone about once a week though internet doesn't seem to be affected. I frequently find my cable modem getting reset. I've been accused by Comcast as being a spammer. Also, my cable modem was supposed to come with batteries but didn't... I'm fearful to ask for them or return the modem that Comcast is going to claim I stole the batteries. Ironically, all my problems seemed to start just about when my introductory triple play price expired. Go figure.
I look forward to Verizon moving along with FiOS installations here in Harford County. I'll probably jump ship as soon as I can.
EDIT: Only problem I've really had with the TV portion of my service is that the first box they gave me is slower than molasses. It literally and seriously takes more than 5 seconds to change the channel after turning on the box; even if I let it sit for minutes -- the first channel change takes forever. After that, changing channels is still a VERY slow ordeal. I've just been lazy and haven't exchanged the box yet.
No issues, I was just trying ot see how Comcast could make that leap!
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