CorydonCultivant son jardinPremium
join:2008-02-18
Denver, CO | Interesting overview, but not enough details Personally, I trust the reviews I see here on this site a great deal more. Well, perhaps "trust" isn't the right word: I can actually read about individual experiences instead of just getting a high level overview number that may or may not tell me much about what service is actually like in my area.
I also notice that high speed internet service is not tracked separately, although phone service is (and Comcast's VoIP seems to be doing better than it's cable division, although still below average). That's a shame...those figures would be a great deal more useful.
As others have pointed out, Comcast's service is really uneven. Whether you're satisfied with your service or not seems to depend a great deal on where you live. As noted in the article, areas that were recently acquired seem to do worse than areas that have been with the company for a while. There seems to have been an awful lot of pain in areas that used to belong in to Insight for example. Too bad the survey doesn't break down the numbers by area.
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My opinions are my own. No-one else would want them! |
