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Comcast Customer Satisfaction At All Time Low > I dumped Comacast and haven't looked back

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DishFan

@verizon.net

I dumped Comacast and haven't looked back

I can attest to the customer be damned attitude at Comacast. Every year in the Spring for four years I had to call for service. They would go through their script wasting their time and mine when I knew what the problem was after the second year. Then they would send three separate "techs" insisting the problem was in the house when it was at their box. It seems that the terminals would rust each Spring and they needed to send a tech who know how to properly clean them. But they would insist on all that waste instead of just send the correct tech on the first call. I've had Dish for 10 months now and I couldn't be happier. My bill is $30 less per month and I have fantastic picture quality. You can't compare the Comacast HD to Dish Network's HD.
to forum · permalink · 2008-05-21 11:03:06 ·
Forums > Comcast Customer Satisfaction At All Time Low

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