The solution is easy, spend more money -

Author	All Replies
Kickroot Java Heathen Premium join:2002-11-24 Glassboro, NJ	The solution is easy, spend more money Drop the outsourced support, and create regional call centers. Treat call techs fairly and create an environment that encourages techs use their expertise rather than force them to stick to the script. Of course, hiring techs that posses expertise is required. Nothing is cheap. My cable bill certainly isn't -- Only through the criticizing of others can we learn to love ourselves.
	to forum · permalink · 2008-05-21 11:27:11 ·

iampedro join:2005-02-12 Houston, TX	I am on comcast and I am just waiting to move to att when U-verse available in my location. I mean the download is fine but upload really stinks...
	to forum · permalink · 2008-05-21 11:35:44 ·

Comcast Customer Satisfaction At All Time Low > The solution is easy, spend more money