Reviews:
 ·Comcast
| Comcast Service I can give you a prime example of the problem.
Yesterday in my area there was a large outage affecting several blocks. I had neighbors calling me to ask if my cable was out which it indeed was. I tried calling Comcast but could not get through because the lines were busy. I figured that large an area and Comcast would know about the outage.
Today I called to get credit for the lost service. I was told there was no record of a call on my account. I explained that I could not get through on the phones. The agent checked and said there was no outage in the area. WTF?
Anyway, the agent was rude and somewhat condescending before finally agreeing to "courtesy" credit this one time only. Next time I would have to have information on my account that there was an outage.
Finally Comcast tried to sell me their phone service. If I had that service than I most assuredly would not be able to call to report an outage.
Comcast service sucks, their reps suck, the programming sucks. But I have no viable alternative. When you are the only option quality goes out the window and the price goes through the roof. |
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| Dish is so much better and cheaper |
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| Comcast's lack of concern for my account is exactly the reason I'm switching back to AT&T/Dish. When I moved last December, I couldn't sign up for AT&T's triple pack because I was currently a Dish customer and had to wait 6 months before I was eligible. So, I signed up with, what was then, Insight.
When our sod was installed this past March, the cable was cut and a technician came out and repaired it. I called Comcast to schedule the line to be buried and they said it would happen within two weeks. Now it's May and after many Comcast lies and heated discussions, they tell me that they can't come out to bury it until July. Bullsh*t!
Good-bye Comcrap. Hello AT&T/Dish!
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We cannot change the direction of the wind... but we can adjust our sails. |
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Reviews:
·Comcast
| reply to Squirrelly
said by Squirrelly:Dish is so much better and cheaper For a single TV. We have 5 TVs, a DVR, and a VCR. With dish you need a box for each device. With cable I only need a HD box for the TV and no boxes for the other TV's and devices. When I looked at Dish services I would have need to rent 7 boxes to get what I have now. That really pushed up the price. |
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