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fAcEtIOUs
Premium
join:2002-03-03
kudos:4

reply to Dogfather

Re: DirecTV et al

said by Dogfather:

Of course DirecTV is head and shoulders, torso, pelvis and legs above Comcast.

You Comcast fanbois can try and spin this all you want,
The problem is comparing apples and oranges. DirecTV is TV only, while the cable company ratings are also based on internet service as well. And I believe that is where Comcast gets a black eye. I find their TV service near bulletproof over the last 10 years. But I have had occasional internet outages while TV was still working without a problem.
--
My BLOG .. .. Internet News .. .. My Web Page


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately.



Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

said by Dogfather:

Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately.
So which did they lump Comcast Internet Service?


fAcEtIOUs
Premium
join:2002-03-03
kudos:4

1 edit

reply to Dogfather

said by Dogfather:

Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately.
But they didn't break out internet service. I suspect that is in the television category.
--
My BLOG .. .. Internet News .. .. My Web Page


Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

said by fAcEtIOUs:

said by Dogfather:

Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately.
But they didn't break out internet service. I suspect that is in the television category.
As do I.

Internet customers are much more demanding than TV customers.


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

2 edits

reply to fAcEtIOUs
According to the statistics description, it doesn't include internet service. It's only cable TV and DBS TV.

quote:
cable & satellite TV, cellular telephones*, computer software, fixed line telephone service, motion pictures, network/cable TV news, newspapers, wireless telephone service
No internet.

There is no evidence that they included internet in their rankings, especially considering the explicitly excluded other cable services like telephony.

The only thing mentioned was possible spill-over for AOL's portal from AOL being an ISP. But that implies that they weren't rating AOL as an ISP but people hate AOL ISP so some possibly hated AOL as a portal.

But there is no similar commentary about spill-over for Comcast or horrid numbers coming for people hating Comcast's HSI service. From my experience it's the other way around; people are happier with HSI than TV which is why Comcast has the $15 how dare you not want our crappy CATV fee.

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