1 edit | reply to Dogfather
Re: DirecTV et al said by Dogfather:Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately. But they didn't break out internet service. I suspect that is in the television category.
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 MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | said by fAcEtIOUs:said by Dogfather:Looking at the statistics, they broke down the industries. For example, Comcast telephony and Comcast television are rated separately. But they didn't break out internet service. I suspect that is in the television category. As do I.
Internet customers are much more demanding than TV customers. |
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA
2 edits | reply to fAcEtIOUs
According to the statistics description, it doesn't include internet service. It's only cable TV and DBS TV.
quote:
cable & satellite TV, cellular telephones*, computer software, fixed line telephone service, motion pictures, network/cable TV news, newspapers, wireless telephone service
No internet.
There is no evidence that they included internet in their rankings, especially considering the explicitly excluded other cable services like telephony.
The only thing mentioned was possible spill-over for AOL's portal from AOL being an ISP. But that implies that they weren't rating AOL as an ISP but people hate AOL ISP so some possibly hated AOL as a portal.
But there is no similar commentary about spill-over for Comcast or horrid numbers coming for people hating Comcast's HSI service. From my experience it's the other way around; people are happier with HSI than TV which is why Comcast has the $15 how dare you not want our crappy CATV fee. |
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