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JerryTongue

join:2003-04-01
Auburn, WA

Nothing has changed

We had a power outage a couple days ago, call Comcast because connection is real poor, get a recording they know of issue in my area and are working on it. Day 2, have recycled my modem 3 times and connection is still poor, call Comcast again and am told line was fixed. She checks my line and has me disconnect everything and recycle again. Looks better. While talking to her I lose connection again to XBox live. She asks me if I have a splitter? Ha Ha Hello I have Cable TV and internet of course I have a splitter, a new one "They" replaced about 4 months maybe longer ago. It is NOT my splitter. I pay extra because I'm a gamer period. Anything slightly not right I will notice it before a PC user does being a gamer. The answers from them are always the same. I know it could be a million and one things it could be, when I say I have done all the steps already you try and talk me through then lets explore something else could we, instead of wasting my time? You get paid by the hour so no waist to you, in fact I along with many others are paying for your time wasting my time and money. Sorry but it just gets me angry more and more to the point I'm about to give up gaming and just go back to dial up.

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