said by dslx_gm :

I apologize that we got off on a rocky start. I appreciate you hanging in there and working with us to help get things back on track. We will work hard to help regain your confidence and ensure that you are fully satisfied. If you need anything please feel free to visit us here in our forums. Myself and other DSL Extreme representative as well as some of our valued clients are always willing to help and answer questions.

»DSL Extreme

Thanks

said by supergirl :

Why is that a lot are off to rocky starts? I guess if your customers don't know about a forum here they are up the creek without a paddle, huh?