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Forums » US Cable Support » Time Warner Cable TV/Voice » What cable box TWC NYC are given out to customers
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rg6cable68

join:2004-06-20
New York, NY

What cable box TWC NYC are given out to customers

I'll like to know what cable box TWCNYC Upper Manhattan are given out to customers. (Model and brand)??????
nyrmetros

join:2008-02-01
Oakland Gardens, NY

Re: What cable box TWC NYC are given out to customers

And what is everyone getting out in Queens for a standard HD box ?

Vathral
Premium
join:2002-08-26
New York, NY
clubs:
·Earthlink Cable Mo..

Scientific Atlanta Explorer 3250HD
or
Samsung SMT-H3050

Both are HD boxes though. Samsung was the latest we got here about a month ago upper manhattan.
--
Anime / F@H

boomer11

join:2000-09-22
New York, NY
SA 8300HDC in lower Manhattan. I made the mistake of returning mine (8300HD) to get the new Caller ID feature.
nycityny
Premium
join:2005-08-09
New York, NY
·PHONE POWER
·VoicePulse
·RCN CABLE
·ViaTalk

Re: What cable box TWC NYC are given out to customers

said by boomer11 See Profile :

SA 8300HDC in lower Manhattan. I made the mistake of returning mine (8300HD) to get the new Caller ID feature.
Why was that a mistake?

boomer11

join:2000-09-22
New York, NY

Re: What cable box TWC NYC are given out to customers

Because of the software they are using on these boxes. It now has a cable card and the interface is much much slower. Mystro is soooooo slow. I wish I had the Navigator software I had before. When you watch a saved show thru the DVR , the show you were watching before was not saved in the que like before.
nycityny
Premium
join:2005-08-09
New York, NY
·PHONE POWER
·VoicePulse
·RCN CABLE
·ViaTalk

Re: What cable box TWC NYC are given out to customers

said by boomer11 See Profile :

It now has a cable card and the interface is much much slower.
Do you know if it has a single cable card serving both tuners or two separate cable cards? The reason I ask is that I was told on Thursday at the TW office in Manhattan that they do not have M-Card cable cards (which serve two tuners with one card). I don't know if the guy was blowing smoke because I was asking for the purpose of using it in a TIVO box, hence no profit for them in renting me a cable box and DVR service.
Cogdis

join:2007-03-26
Floral Park, NY

1 edit

Re: What cable box TWC NYC are given out to customers

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...
nycityny
Premium
join:2005-08-09
New York, NY
·PHONE POWER
·VoicePulse
·RCN CABLE
·ViaTalk

Re: What cable box TWC NYC are given out to customers

said by Cogdis See Profile :

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...
So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards.

twccsr

@verizon.net

Re: What cable box TWC NYC are given out to customers

said by nycityny See Profile :

said by Cogdis See Profile :

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...
So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards.
cable cards are not very popular and are problematic. some reps unintentionally give u wrong info.

Vchat20
Landing is the REAL challenge

join:2003-09-16
Warren, OH
clubs:
Actually, the multi-stream cablecards in those boxes are included with and tied to those boxes. So while they may be plentiful in the SA*HDC's, the CSR may be truthful in that there are no 'standalone' multi-stream cards available.
bananaman

join:2002-10-26
New York, NY

Re: What cable box TWC NYC are given out to customers

Just had an M-Card installed in Manhattan two weeks ago. Judging by the tech's toolbox, there's no shortage.

The only thing there's a shortage of is common sense at TWC!

I tried to pick the M-Card up at the office, but they insisted on rolling a truck. So a week later the truck rolled, the tech phoned in the serial number from the card and the host id from my TiVo, everything worked, and he left.

Why can't TWC just give you a CableCard and let you input the serial number and host id on their web site?

Customers would get their service a week earlier, TWC would increase the productivity of their techs, save the cost of a truck roll, and the environment would be saved a few miles of truck driving.

Win, win, win, and win!
jeffnyc

join:2004-06-09
New York, NY

said by boomer11 See Profile :

Mystro is soooooo slow.
I second that. You think they would test these things before they rolled them out! I wish my building was wired for FIOS.
jeffnyc

join:2004-06-09
New York, NY

I have the SA 8300HDC too. What I wish to do is to connect the one box to two televisions using hdmi and coaxial but this is not possible because the built in copy protection causes an error. Wonder if I would still have this problem if I got the Samsung box? Is the Samsung hd dvr also.

Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY
·RoadRunner Cable
·Speakeasy

Re: What cable box TWC NYC are given out to customers

said by jeffnyc See Profile :

I have the SA 8300HDC too. What I wish to do is to connect the one box to two televisions using hdmi and coaxial but this is not possible because the built in copy protection causes an error. Wonder if I would still have this problem if I got the Samsung box? Is the Samsung hd dvr also.
Got the Samsung SMT-H3050 in Lower Manhattan and I'm not particularly happy with it. It needs to be rebooted several times a month due to Movies on Demand stalling, clock stopping, info boxes not going away, and other bugs.

Mine doesn't seem to support HD via coaxial and this model doesn't have DVR.

wooogie

@rr.com
i currently have the Scientific Atlanta Explorer 3250 and was thinking of getting a box that can use HDMI. would that be a good idea? which box should i try to get in queens, ny?
SB7785

join:2007-08-15
South Richmond Hill, NY

Re: What cable box TWC NYC are given out to customers

You're kidding right. Please tell me you're using the 3250 on a SDTV. If you're using it on an HDTV, you've got a lot to learn my friend. The 3250 is an SD box. If you have an HDTV, go out and get an HD box like...NOW. Preferably the Explorer 8300HD.

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

SB7785,

There is an HD version of the 3250. I have one myself. We have had ours since our first HDTV until we got a 8300HDC.

Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
The 3250HD is an HD box. No HDMI, but it does have DVI and digital audio out.

hulber

join:2004-03-19
New York, NY
·RCN CABLE
·Vonage


1 edit

Re: What cable box TWC NYC are given out to customers

said by Rook008 See Profile :

The 3250HD is an HD box. No HDMI, but it does have DVI and digital audio out.
I recently picked up a new cable box (non-DVR) in NYC and it is the 4250HDC that has HDMI output. I was given a choice of which box I wanted but not all of them have HDMI output. This box also has component. I wanted to stay with SA anyhow. I think the other choices were Pioneer and Samsung.

Dude111
An Awesome Dude
Premium
join:2003-08-04
USA

1 edit
Im glad i got a 3250!!

These things dont have enough ram in them and as a result are slow as anything!!

3250's are OK and 4250HDCs are OK also (About the same response as 3250s)

Those DVR boxes totally suck!!

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

San Diego might be deploying the Samsung SMT-H3050. If you love your non TWC remote try using the codes for Pace boxes. Those codes seem to work.

»www.timewarnercable.com/MediaLib···uide.pdf

Samsung also has a HD-DVR made with MPEG-4, Multiroom, and other cool features. Model number for that box is SMT-H3090.
visuelz

join:2003-05-01
Brooklyn, NY
The choices are

HD: SA 4250HDC, Samsung 3050
HD DVR: SA 8300HDC, Samsung DVR

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

Samsung DVR is SMT-H3090. Supposedly this box is replacing the SA 8240/8300 series. I hope it's better than the 8300HDC. Has TWC deployed the new Samsung HD-DVR in NYC? If it's better then I might be interested though I'm in the San Diego area.
visuelz

join:2003-05-01
Brooklyn, NY

1 edit

Re: What cable box TWC NYC are given out to customers

I believe my department is the only ones that have it thus far. The DVR looks a lot better than the 8300. It feels heavier too. It's still going to run on Mystro though.

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

Is the guide in Widescreen? Next generation cable boxes are going to have this feature. I would think that it's possible. The BCM supposedly can do one in widescreen.
angel35

join:2008-11-30
New York, NY
Im in new york city (man.}I want a H-3090 samsung box. Does any one know if they have them at 23st??

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

Maybe if you ask.
visuelz

join:2003-05-01
Brooklyn, NY
Sorry if this took a while to reply...if you are using a DVR, check it out. I'm not 100% these are released to customers yet...

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

I think it will be deployed early next year. Later in 2009 other divisions will start getting it once it's done testing. They have to test it to ensure quality control.
nyrmetros

join:2008-02-01
Oakland Gardens, NY
How many different boxes are being offered here in NYC by TWC ??

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

Samsung SMT-H3050
Scientific Atlanta Explorer 4250HDC
Scientific Atlanta Explorer 8300HDC
Samsung SMT-H3090 (not released yet. Will replace the 8300HDC)

These are the current boxes.
OB Kenobi

join:2005-05-29
Brooklyn, NY

Re: What cable box TWC NYC are given out to customers

After using both the Samsung SMT-H3050 and Scientific Atlanta Explorer 4250HDC, I advise anyone with the Samsung to throw it away immediately. It's significantly slower and more unstable compared to the SA.
JeahP

join:2004-08-03
New York, NY
Hi

Instead of paying $10 for the DVR cable box rental can I perhaps buy a dvr cable box from ebay and just use it instead of the one given by TWC and save this montly fee?

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

JeahP,

Do not buy a cable box off of ebay. Your just wasting your money. Unless you want a nice paperweight then don't bother. Cable boxes have special procedures when it comes to activation and it has to be registered from the headend. The security system doesn't allow it. The only purchaseable DVR for digital cable is the Tivo HD, HD XL or Series 3. That requires a cable card and their service but they offer a lifetime service.
JeahP

join:2004-08-03
New York, NY

Re: What cable box TWC NYC are given out to customers

Tks for the reply - those Tivo dvr boxes with lifetime service are quite expensive, I suppose its cheaper to continue paying $10 rental fee each month to enjoy DVR service.

brooklyndood

@rr.com

to RV65

I wanted to use my pc as a second tv set in my bedroom and I have service from TWC. can I buy used TWC box like 3250 and is it gonna work for me? any ideas? thanks

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: to RV65

No you can't buy a cablebox. I've already said it once and now I'll say it again. TWC won't activate it. Even if they can get the authorization keys it still wouldn't work. It would be too much of a hassle. Only boxes registered to TWC NY would work. You can use a PC with an IR blaster or a Hauppauge HD-PVR. The 3250HD does use Firewire capturing but TWC uses 5C copy flags on some of their channels.

BROOKLYNDOOD

@rr.com

Re: to RV65

even if i have current service and cable box from another TW customer? wow! well how then those people selling black boxes and promising that all services would be activated? is it all a lie? thanks

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

If it's belongs to TWC NYC then it should be ok but that depends on which part you live in. A box in TWC San Diego couldn't be activated to TWC NYC due to the security seems. In Canada you could buy your cable boxes but that doesn't seem possible. Most of the ebay boxes are from Canada or could be from people who didn't bother to return them. They could also be stolen.
nyrmetros

join:2008-02-01
Oakland Gardens, NY
I think I have the Samsung 3050. I do have a USB plug in the front though, what can I use it for???

Steve Mehs
Go Sabres

join:2005-07-16


1 edit

Re: What cable box TWC NYC are given out to customers

said by nyrmetros See Profile :

I think I have the Samsung 3050. I do have a USB plug in the front though, what can I use it for???
I use the front USB port on my SA 8300HDC to charge my iPod Most cable operators have the USB port disabled for anything useful.

USBuseless

@charter.com

Re: What cable box TWC NYC are given out to customers

said by Steve Mehs See Profile :

Most cable operators have the USB port disabled for anything useful.
Most box firmwares have them disabled... on top of that the software running on the box usually doesn't have any drivers. Cable providers can't exactly enable something the box and software maker really aren't supporting either.

OTOH, some of the SA boxes will allow a keyboard to be plugged in which will control the box like the remote does though.

bspark

@rr.com
Does anyone know if the 4250 HDC has picture in picture?

ANGEL351

@rr.com

Re: What cable box TWC NYC are given out to customers

If its the same as the 8300HDC Yes it does
angel35

join:2008-11-30
New York, NY
Im in new york city at 23st did have they got the smt3090 Samsung cable box yet??

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

I hear it will happen by this summer. I hear they have 320 GB HDD's, MoCA, DLNA, Ethernet, and MPEG-4. I too want one since my 8300HDC sometimes aggravates me with TWC's ODN software. I hope ODN gets better. The Samsung H3090 is made for OCrAP so it should perform much better than an 8300HDC. I also think it looks better than the 8300HDC. It's heavier though.

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

Re: What cable box TWC NYC are given out to customers

The SMT-H3090 is the testing phase. Employees are now testing it.

ANGEL351

@rr.com

Re: What cable box TWC NYC are given out to customers

Yes i think this will be out by summer
Shehzada

join:2008-06-21
Teaneck, NJ
I'm getting the triple play deal installed in 1 week. What box do you suggest I ask for? Do I have to request it before hand or will the installation tech already have a supply of different boxes.

See 7 replies to this post
Shehzada

join:2008-06-21
Teaneck, NJ
Thank you rv65 for your help.

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

The SMT-H3090 should be coming out soon in NYC. It was supposed to come out this month but it got delayed for some reason. Hopefully all the TWC divisions should be seeing it by June. TWC is replacing Passport on the older boxes with MDN on May 1st. MDN is Navigator but for older TWC boxes. Don't know why TWC is letting San Diego get the new boxes first. We must be a test market to them. It might be later but I've heard that the hardware has been great.

»www.timewarnercable.com/MediaLib···uide.pdf

Manual for the SMT-H3090. Notice that there are two HDD choices. One is 160 GB and the other is 320. The majority of the TWC divisions is buying them with the 320 GB HDD.

See 13 replies to this post

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

The good news is that MDN still plays nice with eSATA drives. ODN still has it's issues with the external drive. The president of my division says a new ODN version is coming out. This might be deployed soon or within a few months. This update fixes some bugs with the 3270. Perhaps it will add the remote scheduling and the expanded program guide listings. It might have eSATA enabled. Or it might not have any new features and fix a few bugs.

San Diego which is my division is the only division that seems to be interested in deploying the 3260 and the 3270 boxes for now. Other TWC divisions might end up deploying them at a later date. For now the 3090 is being deployed in certain markets like Milwaukee, and Charlotte, NC. Kansas City, and NYC should get it within a month.
vsaint

join:2006-06-13
Jamaica, NY

I just had the tech come out here (Briarwood, Queens) To replace my ailing 8300HDC. I have have nothing but problems with this box, it is impossibly slow, stutters, and then it simply stopped working altogether. I was keeping my fingers crossed that they would give me a samsung box, but much to my dismay the tech walked in with another 8300HDC. On top of that TWC feels necessary to tack on a $40 charge to my bill to replace their hardware which doesn't work correctly. I will no doubt be disputing this. The version on the new box is 3.1.0_11, I'm not sure what the old box's version was, but I am just waiting for this new one to start failing.

See 15 replies to this post

rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

The 3090 is eSATA compatible. One lady in Milwaukee used a 500 GB myBook and it worked after a few reboots. This is with ODN 3.1.1_3 which isn't being used in NYC. 3.1.0_11 is the version NYC is using. That version might act differently. Granted that TWC Milwaukee is using the 160 GB 3090's and not the 320 GB version.

See 7 replies to this post
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