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Forums » US Cable Support » Time Warner Cable TV/Voice » What cable box TWC NYC are given out to customers
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MSG 2 /+ 2 »
« [TWC] Fox Sports Ohio HD?  
page: 1 · 2 · 3 ...7 · 8 · 9 · 10 · 11
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nyrmetros

join:2008-02-01
Oakland Gardens, NY
reply to rg6cable68
Re: What cable box TWC NYC are given out to customers

I don't pay extra for DVR. But would I still get a DVR 3090 box? Or do they have different boxes for DVR vs non DVR? And I assume all the new boxes are both HD and non HD ?


motorola870

join:2008-12-07
Arlington, TX
all new boxes are HD only no SD boxes.


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
reply to nyrmetros
It would be either a Samsung 3050 or a SA 4250HDC.

fallacies

join:2009-09-24
New York, NY

reply to rg6cable68
1.) so am i right to assume 3090 is my preffered choice? Is it faster than the H3050?

I am looking to connect with HDMI and use DVR services...

I am trying to make sure this is the fast box... i hate comcast at my apt in Maryland... takes forever to info, guide, or on demand...

2.) time warner told me that I MUST get an installation if i want a second box? is that true?

I asked them if I could come in to pick it up, and they said i must do the $40 installation. That i could not pick it up, because it wouldn't work right, and that if i changed the channel in on one box, it would change the channel on the box in my room as well.

I don't believe this, because upgraded and picked up the box i already have (Samsung H3050), and it worked--no problem--with self installation...

anyone have any knowledge of this? most appreciated!


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
You can self install as many boxes as you desire. I think most CSR's say a lot of BS just to sell your their installation.

fallacies

join:2009-09-24
New York, NY
when i go pick up the boxes from them, they'll already be activated, or

will i have to set everything up, then call in with the serial number and stuff?


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
No you have to call TWC to have them activated. Some divisions have a dedicated number for box activations. It's one of those automated deals that is ok I guess.

nyrmetros

join:2008-02-01
Oakland Gardens, NY
reply to rg6cable68
So what is the newest no DVR box out there ??


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA
Samsung SMT-H3050 but some divisions are deploying the SMT-H3260.


teapa

@conversent.net
Can someone tell me if at 23st street location in Manhattan they have the 3090 boxes with 320gb HD and if there is a day of the week (month) when they get new boxes?

Thank you

adrman
Premium
join:2007-08-23
New York, NY
·VOIPo
·ViaTalk

With the exception of 1 person I read about, I don't believe 23rd st. has ever been distributing 320GB 3090s. I've got a 320 in mine, but it was a "field upgrade". I don't believe there's any set day for a new box shipment either. It's pretty much a crap shoot. Unfortunately, you can't just call ahead and see what they have either.

pandaman1784

join:2000-07-11
Corona, NY
reply to fallacies
in nyc, additional boxes can ONLY be installed via a truck roll. I've added 3 boxes to my house; truck roll needed for each one. no way around it or the install fee. the channel changing thing is bs. the truck roll is company policy.

gadgetboyj

join:2009-08-25
Staten Island, NY
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP

said by pandaman1784 See Profile :

in nyc, additional boxes can ONLY be installed via a truck roll. I've added 3 boxes to my house; truck roll needed for each one. no way around it or the install fee. the channel changing thing is bs. the truck roll is company policy.
What? I live in New York and NO ONE else that I've seen on these forums has EVER said anything close to that. I swap them and get new ones all the time at the place.


Rook008
Miles To Go

join:2002-02-05
Far Rockaway, NY
·PHONE POWER
·RoadRunner Cable

I can take a box to the them and have it swapped for a new one, but I was told that a truck roll was necessary to "add" a box to my account.
--
"Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken

MacAlert

join:2005-03-16
Flushing, NY
reply to gadgetboyj
Swapping is not a problem. If you want a NEW additional box installed, you need to have a truck roll.


sicablealumn

@verizon.net
reply to gadgetboyj
did u think gadgetboy that staten island and rest of city may have different policies regarding adding boxes.

after all staten island used to be "staten island cable" before it was twc nyc.

gadgetboyj

join:2009-08-25
Staten Island, NY
Yes, I remember that it used to be si Cable but now it IS TWC but I'm guessing there are different policys though.


rv65
Let's just say I like Dublin Dr Pepper
Premium
join:2008-08-02
San Diego, CA

reply to rg6cable68
The 3270 doesn't have PIP and it only has 1 buffer so you can't swap tuners. Even if TWC did use an OCAP version of passport you still couldn't swap the tuners since it only has 90 minute buffer. Other than those 2 minor issues I think it's a great DVR. I love the 320 GB HDD.

gadgetboyj

join:2009-08-25
Staten Island, NY
Wait, wait, I'm almost positive the buffer can be enlarged via software update as well. I'm going in today to swap 2 HD Boxes for DVRs. Anyone know what's available in Staten Island?

fallacies

join:2009-09-24
New York, NY

reply to rg6cable68
update!!!!

after countless operators telling me that i MUST have a truck rolled out / AKA installation,

it's untrue.

if you goto the 23rd ST location ANYWAY, like i did, they will provide you with an additional box *without extra fees*.

concerning the Samsung theory:
The woman told me that they do not use the Samsung boxes anymore; however,
i seen some boxes with samsung logos piled up.

either they only have Samsungs' for DVR boxes,
or they just stopped using them,
or they do not cater to personal preference, and you have to go on a day they are in stock.

BTW: This SA box is crap. so slow... so now that i have some extra time, i will be trying to trade it in for a Samsung when i get the chance, and post if i get lucky.
Forums » US Cable Support » Time Warner Cable TV/VoiceMSG 2 /+ 2 »
« [TWC] Fox Sports Ohio HD?  
page: 1 · 2 · 3 ...7 · 8 · 9 · 10 · 11


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