Reviews:
 ·Insight Communic..
| reply to JPL
Re: It's Like Exactly, the issue DirecTV has in peticular, as i cant speak to dish, is that alot of the installers are subcontractors. Meaning they drive their own vehicle, use their own tools, supply their own wire, ect.. the only thing given to us is the dishes, recievers and switches and lnbs, and even some outfits charge the contractor for them then reimburse for them being put in afterwards. So nextime when you get an shitty installer, its not directv, its the company of the company that got to job to blame. For Example in this market, Columbus. ConnectTV is who Directv will say is comming to do the the install as they are the HSP, outherwise known as Home Service Provider, basicaly the first person that is getting the money from directv to install it, and yes directv asctualy spends several hundred dollars to get a new sub installed, average is 400-500. Then ConnectTV sends it to one of 8-10 "fulliment" companies, after taking a percentage from what directv paid, lets say 100. So now were down to the people who will be comming to install, lets say its Joe Shmo's Satellites. They will assign your install to one of their subcontractos that they will overwork that day, or route them several hours apart in jobs (a commond reason the installer dosent show or is late) who will get at the most 200 of that original 400-500 directv paid, bc the company he works for takes about half to cover their expences. Now rember out of that 200, he has to pay gas, supply the wire, connectors, ground blocks, ect to install plus his damage claim insurance insurance on his vech and unemployment. |
