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·RoadRunner Cable
3 edits | reply to jebba2005 Re: I thought
said by jebba2005 :Could this be the union members intentionally messing things up? Nothing like a good conspiracy. I'm doubting that one, since they have a contract with FairPoint. As long as FairPoint keeps afloat, they're happy, for the most part. Union members don't just go around breaking things, for no reason, contrary to what some may say, or think.
According to the sourced article, miscommunication between the Andover, MA facility (Verizon) to Manchester, NH (FairPoint) was possibly a cause of the issues (just speculation, on my interpretation in the linked article). That and the probable "software glitch".
FairPoint has also had a large gap in employees from those who left before the transaction completed, so I'm sure that's not helping either. Again, I'm not sure if that was part of the issue, or not.
I do have to say that I hope this is not indicative of how FairPoint is going to handle day to day operations. I hope that slow responses are not going to be daily practice at FairPoint, especially when it comes to severe, service impacting outages. I'm crossing my fingers that things will improve, but only time will tell. I'm no fan of FairPoint, but I'd rather try to be an optimist about them, so long as things do get better, and they keep up with service... |