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Forums » US Telco Support » AT&T » AT&T West » 3.8Mbps acceptable for the Elite package?
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Petitioning AT&T for DSL service in my neighborhood: Advice? »
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HomeChicken
You Knew The Job Was Dangerous

join:2001-09-06
Riverside, CA

3.8Mbps acceptable for the Elite package?

upgraded to elite from pro and now i get:

Download = 3.891 Mbps
Upload = 645.57 kbps

the Pro package i had i was getting 2.5Mbps and 426. up

i was thinking I would at least get 5Mbps for the Elite.
Should I ask for help in the Direct Forum?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

That is an odd ball download speed. It doesn't match the speeds expected for an aggregation router misconfiguration.

So either you have a tweaking problem: »/tweaks or your modem has trained down. Can you post your sync speeds from the modem's GUI?


HomeChicken
You Knew The Job Was Dangerous

join:2001-09-06
Riverside, CA

1 edit
reply to HomeChicken
i'll read the tweaks page but i have to search for the modem GUI "how to" ..unless you have a fast link to it

Edit: it says Vista does not have any tweaks which i'm using


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
reply to HomeChicken
Which modem are you using?


HomeChicken
You Knew The Job Was Dangerous

join:2001-09-06
Riverside, CA

reply to HomeChicken
the speedstream 5100
I figured the gui would be in the modem 192.168.0.1 but to get there i had to unplug my linksys router..so I did
then i do the PPOE on the modem and get on the internet, I do a speed test at ATT site ..now i get
Download = 4.893 Mbps
Upload = 662.25 kbps

does that sound right for Elite speed now?
So why would it go faster with the router out of the picture?
I'll try to get the speeds from the modem for the posts sake.


HomeChicken
You Knew The Job Was Dangerous

join:2001-09-06
Riverside, CA

reply to HomeChicken
not sure what to post for the modem sync speeds hope this is what you need.

140 Current Rate 5824 768
141 Previous Rate 0 0
142 DSL Max Rate - -
143 DSL Min Rate - -
144 Current ATTN DR 5824 -
145 Current SNRM 3.5 -
146 Current LATN - -
147 Current SATN 49.5 -
148 Current TP

334 ADSL DMT Bin Bits
334a 0 0 0 0 0 0 0 6 8 9 9 9 10 10 10 9

334b 10 10 10 10 10 10 10 10 10 10 10 9 9 8 0 0

334c 0 0 0 0 0 0 11 10 9 12 13 13 13 13 13 13

334d 13 13 13 13 13 13 13 13 13 13 13 12 12 13 13 13

334e 0 13 13 13 13 13 13 13 13 13 13 13 12 12 12 11

334f 10 12 12 12 12 12 11 12 12 12 12 12 12 12 10 12

334g 12 12 12 11 12 12 12 12 12 11 11 11 11 9 11 11

334h 11 11 11 11 11 11 11 11 11 11 11 11 11 10 11 10

334i 10 10 10 9 4 7 8 7 5 0 5 6 7 7 7 7

334j 6 6 5 4 0 0 4 6 7 7 8 8 8 7 6 8

334k 7 7 7 7 6 5 6 3 7 7 6 6 5 6 6 6

334l 5 5 4 5 6 2 5 2 5 5 5 5 5 5 5 4

334m 0 0 3 4 5 5 5 4 5 5 4 5 5 6 5 5

334n 5 4 0 4 5 3 4 3 2 4 3 3 0 2 3 3

334o 0 0 2 0 0 2 0 2 2 2 2 2 0 0 2 0

334p 2 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0



d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV


3 edits
reply to HomeChicken
That is a reasonable throughput speed for Elite so you are probably were probably syncing at 6016.

There are various reasons the router could be slowing your throughput, e.g. WAN port at 10baseT speeds, a bad firmware version, QoS throttle settings left over from a slower speed plan, etc.

Edit: It looks like your modem is training down after a short duration at 6016 speeds.

Do you still have that microfilter on your home run? Can you check your sync speeds and stats at your NID: »AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the NID. ?


HomeChicken
You Knew The Job Was Dangerous

join:2001-09-06
Riverside, CA

reply to HomeChicken
first off I wanna say thanks for your time and help!
I remember "way back when" i put my modem in "bridge" mode when i had pro ..this time before putting my router back in the equation I put the modem in "PPP on the computer" mode and now i get the same speeds I get with just the modem connected. Now I'm happy and I think I'll pass on the outside NID testing UNLESS like you said modem trains down to much (whatever that is(sounds like a slow down))
But again, you have fixed my issue with your precious time..THNKS BBR COMMUNITY!
Forums » US Telco Support » AT&T » AT&T WestPetitioning AT&T for DSL service in my neighborhood: Advice? »
« Email Problems?  


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