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[Line Problem] Latency Issues and Service Drops in Hollywood, FL »
« [Modem] Netopia 3347 DSL Modem Config..  
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage


1 edit
reply to dadale
Re: Dry Loop DSL , Keep move phone number but keep dsl?

I assume that you are planning to port your current POTS number to a different service. If so, you might try the following:

1. Order a new Direct DSL service.

2. When the new Direct DSL is activated, connect your equipment to it and than cancel the existing line share DSL service.

3. Start the porting process for your existing POTS number to your new phone service.

4. When the existing POTS number has successfully ported to your new service, cancel the existing POTS service.

EDIT: Changed the sequence for a safer ordering process.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.

ruraltn

join:2008-05-16


2 edits
Porting a number is supposed to automatically cancel the old service associated with that number. IFAIK, both the DSL and POTS would go bye bye immediately. Best thing to do is order dry DSL. Once it is installed and working properly, and you comfortable that everything is OK with the new service, then and not until then, port your primary phone number to the new carrier.

That should cancel the old POTS and DSL services. Lastly, contact Customer Service to verify and confirm the old service is cancelled.

--
www.east-tennessee-land.com


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage

said by ruraltn See Profile :

Porting a number is supposed to automatically cancel the old service associated with that number.
I have ported two numbers, and that has not been my experience. In each case, after the port took effect, incoming calls would be sent to the new service, but the account with the original provider remained open (and billed) until I called and canceled the service. YMMV
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.

ruraltn

join:2008-05-16


1 edit
said by NetFixer See Profile :

I have ported two numbers, and that has not been my experience. In each case, after the port took effect, incoming calls would be sent to the new service, but the account with the original provider remained open (and billed) until I called and canceled the service. YMMV
I stand corrected. On a wire-line to wireless, there may be a duality of service. My experience has been only with wireless to wireless, in which case the old service was lost immediately.

»www.fcc.gov/cgb/consumerfacts/numbport.html

I still recommend that the OP not start the porting process until he has satisfactory dry DSL connectivity, or he may experience an interruption of service.
--
www.east-tennessee-land.com


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage

said by ruraltn See Profile :

I stand corrected. On a wire-line to wireless, there may be a duality of service. My experience has been only with wireless to wireless, in which case the old service was lost immediately.

»www.fcc.gov/cgb/consumerfacts/numbport.html

I still recommend that the OP not start the porting process until he has satisfactory dry DSL connectivity, or he may experience an interruption of service.
If you are doing POTS to VoIP, VoIP to VoIP, or VoIP to POTS, the porting implementation gets even fuzzier. Your recommendation to hold off porting until the new Direct DSL service is active is probably a good one.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.
Forums » US Telco Support » AT&T » AT&T Southeast[Line Problem] Latency Issues and Service Drops in Hollywood, FL »
« [Modem] Netopia 3347 DSL Modem Config..  


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