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When are we going to get att.net mail? »
AuthorAll Replies


CraigLouisville

@bellsouth.net

reply to NetFixer
Re: Email problem

It's happening again. nslookup gives the same ip addresses as in the previous message. no ping, no tracert, no telnet to port 25.

It does connect to port 110, but I never get an OK response or any response to any command, and the connection times out.

I have no problem connecting to other pop3 servers, both with email and telnet.

ruraltn

join:2008-05-16
Loudon, TN
No problem here. Both send and receive are OK.
--
www.east-tennessee-land.com


NetFixer
From my cold dead hands
Premium
join:2004-06-24
Murfreesboro, TN
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edit:
May 24th, @07:35PM

reply to CraigLouisville
said by CraigLouisville :

It's happening again. nslookup gives the same ip addresses as in the previous message. no ping, no tracert, no telnet to port 25.

It does connect to port 110, but I never get an OK response or any response to any command, and the connection times out.

I have no problem connecting to other pop3 servers, both with email and telnet.
I have no problems here using mail.bellsouth.net, 204.127.217.17, or 207.115.11.17:

When doing the traceroute, where does the trace seem to stop responding? Posting the results might help with the diagnosis. Trying both of the IP addresses might also provide a clue.

Here is a sample of a traceroute to mail.bellsouth.net from my location using my AT&T/BellSouth connection:


Here is a traceroute to mail.bellsouth.net using my Covad connection (interestingly, it takes two less hops than the AT&T/BellSouth connection):


Here is a load balanced traceroute to mail.bellsouth.net. It uses either the AT&T/BellSouth or Covad connection depending on the load balancing algorithms in my router (interestingly, it also shows two fewer hops than the native AT&T/BellSouth connection). I am not really sure how valid this traceroute is since it does generate a new ICMP connection for each hop, and a normal POP3 or SMTP session should only open one, so this actual route would probably not really be used for a real TCP connection.


The point I am making with the above traceroutes, is that no matter how I attempt to access mail.bellsouth.net, I am able to make the connection. If you can not do so, finding out where the connection is broken will be the first step needed to diagnose the problem.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.
Forums » US Telco Support » AT&T » AT&T SoutheastWhen are we going to get att.net mail? »


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