HEDP
join:2008-04-27
Miami, FL
| reply to ninjatutle
Re: Important information about unlimited plans
I never said "I" have more credibility what I am saying is that "SOMEONE WHO WORKS AT SPRINT" has a lot more credibility. If I wasn't so sure about what I am saying, I would normally keep my mouth shut about it. Take my info with a grain of salt if you wish, but I seen first hand customers with packages that technically do not exist anymore and are still honored by the company.
The unlimited plan once changed will become a legacy package, that does not mean it would not still be available. So according to the rep Sprint will honor the unlimited package for current customers, but not for new one's.
She also pretty much told me that she just left the brief on that matter. So unless she is full of it, I am pretty sure I got my info from a credible source.
Also getting the information through email is not in writing. So sorry to burst your bubble, but unless it's notarized and with a company seal, it's not an official document in my book. Where is that info on all these other sources? A email? A call? Sounds like those sources are no more credible than mine.
I will get more specific details though, if you wish, but I am not here to BS anyone. |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA
 ·Sprint Mobile Broa..
| reply to HEDP
So you're saying you have more creditability than that writer? Who's the say the people in retentions didn't get the wrong info and you're feeding it along to the rest of people.
Its already written that the cap will affect EVERYONE. Where is the exclusion in writing that you are feeding to people? Its not very nice to do this to people who are trying to grasp on to any hope. |
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HEDP
join:2008-04-27
Miami, FL
| reply to geeke19
I would rather believe someone who works at retentions vs a unknown source claiming to be from Sprint.
*2 has a lot more info than you think, you simply need to ask who ever is answering your call to verify that information, they might take 5-10 minutes leaving you on hold, but they eventually find the answer to your question.
When the little fish don't know they go to the bigger fish and ask. |
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geeke19
join:2004-09-11
Lake Cormorant, MS
| reply to Jim_in_VA
The caps are being applied to new and existing consumer and individual-liable accounts, but not corporate-liable, business contracts, Public Sector or government contracts. We’re working on additional processes and pricing to appropriately address the needs of heavy roaming and data users among the corporate liable customer group.
NO! |
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