Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Telco Support » AT&T » AT&T Southwest » Texas ATT Connection Challenges?
Search Topic:
Uniqs:
440
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Online bill payment trouble and solution »
« Can I get a second modem?  
AuthorAll Replies


RayCharles

@sbcglobal.net

Texas ATT Connection Challenges?

Hiya. Just wanted to get some input if anyone knew of infrastructure problems that would be impacting the DFW area? I went from a stable connection last night to a very sluggish one today. No infrastructure changes to my home or connection settings.

Here's my tracert output:

C:\>tracert www.newegg.com

Tracing route to www.newegg.com [216.52.208.185]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.2
2 12 ms 11 ms 11 ms bras20l0.rcsntx.sbcglobal.net[151.164.182.30]
3 160 ms 157 ms 89 ms dist2vlan120.rcsntx.sbcglobal.net [151.164.162.
67]
4 9 ms 9 ms 9 ms 151.164.93.190
5 9 ms 10 ms 10 ms ex1-p2-0.eqdltx.sbcglobal.net [151.164.40.33]
6 10 ms 10 ms 9 ms asn6395-broadwing.eqdltx.sbcglobal.net [151.164.
249.82]
7 10 ms 49 ms 14 ms ae-1.r20.dllstx09.us.bb.gin.ntt.net [129.250.4.3
7]
8 72 ms 22 ms 21 ms as-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.1
30]
9 18 ms 17 ms 18 ms ae-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.2
5]
10 66 ms 66 ms 66 ms as-1.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.1
21]
11 69 ms 222 ms 216 ms po-2.r00.lsanca03.us.bb.gin.ntt.net [129.250.5.2
50]
12 63 ms 63 ms 63 ms po-1.r00.lsanca17.us.bb.gin.ntt.net [129.250.5.2
42]
13 52 ms 53 ms 54 ms xe-1-3.r00.lsanca17.us.ce.gin.ntt.net [206.183.2
01.162]
14 55 ms 55 ms 54 ms border1.po2-bbnet2.ext1a.lax.pnap.net [216.52.25
5.95]
15 55 ms 56 ms 56 ms abs-4.border1.ext1a.lax.pnap.net [64.94.111.114]

16 55 ms 54 ms 54 ms 216.52.208.185

Trace complete.

Any tips on what I should tell tech support so they stop blowing me off?


koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX
Yea looks like this hop is your problem.

3 160 ms 157 ms 89 ms dist2vlan120.rcsntx.sbcglobal.net [151.164.162.67]

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to RayCharles
said by RayCharles See Profile :

Any tips on what I should tell tech support so they stop blowing me off?
Forget a single trace route. That is ICMP, if it is Windows trace route, and data is moved using TCP (mostly).

You might try a long ping (100, 125) to your gateway to see if you are having trouble there. Or run PingPlotter to the destination. Otherwise, you just have a single data point with no real context.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

stardotstar

join:2000-12-13
Barker, TX

reply to RayCharles
Dont know about infrastructure but I can tell you that my stable connection for almost 10 years has gone south!

I have replaced the modem, still happens. Now whenever I call the FIRST thing they tell me is "Your line (signal) is weak and oh you cant run that package on your line" and I say why its been that way for 10 years! I am well under 10000 feet to the station.

Then the speech about we will send someone out but it will cost you.... blah blah blah..... Then as if magical within a few minutes, 30 minutes or so its back up.

Its getting old, I guess my alternative is to get new emails on our own domain name and try out the competition for a while!

Sorry for hijacking your thread!
Forums » US Telco Support » AT&T » AT&T SouthwestOnline bill payment trouble and solution »
« Can I get a second modem?  


Tuesday, 01-Dec 22:04:16 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [129] Comcast Releasing Promised Usage Meter
· [67] Baltimore To Ban Lazy Cable Installs
· [56] Broadband Killed The Game Console
· [48] Rogers Unveils The ISP Dream Model
· [40] Rural Carriers Quickly Embracing Fiber
· [40] Latest Consumer Reports Survey Not Kind To AT&T
· [35] Charter Exits Chapter 11
· [34] ACTA: Global Three Strikes
· [33] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
· [24] Midcontinent Socked With Easement Lawsuit
Most people now reading
· Am I the only one that loves to work in IT? [No, I Will Not Fix Your #@$!! Computer]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· [Newsgroups] Newzleech down? [Filesharing Software]
· Windows 7 boot manager editing questions [Microsoft Help]
· Data Usage Meter Launched [Comcast HSI]
· UBB round 2 at the CRTC [Canadian Broadband]
· Heating - my dad gave me this advice... [Home Repair & Improvement]
· Network issues tonight [AT&T U-verse]
· Considering Leaving Vonage, who should I Consider? [VOIP Tech Chat]
· [Phish] email from CDC "personal vaccination profile" [Spam, Scam and Phishbusters]