Fisamo
Premium
join:2004-02-20
Apex, NC
 ·VOIPo
·AT&T CallVantage
1 edit | Problems with ATTCV...
Sorry to hear of your difficulties with the service. I've had it since Oct 2004, and I'm still a very satisfied customer. That said, I have never operated two SIP devices provisioned by ATT behind one public IP address. **PERHAPS** they can fix your issue if they can set one of your accounts to use a different default SIP port (e.g. 5061 instead of 5060) for Line 1 on one of the ATAs.
Regarding porting your home number away... You should be able to port it wherever you want. You have to request the port to be done by the provider you're moving your number to, and don't ask ATT about it. You can confirm that the number's out of ATT's system after the port is complete. (In other words, it's up to MCI to be able (or not) to port your number back, not ATT.)
::Edit::
I just saw your post in the forum indicating that MCI advised you they can't port. If you're completely soured on VoIP for your home line, your best bet is to port back to "BellSouth" (now, ironically, AT&T). Once that line is up and running, you should be able to port back to MCI, as long as MCI is still taking new customers for its local services in this area.
:: /Edit ::
BTW, you will not be charged a disconnect fee if you return your ATA within two weeks.
PS: If this experience has not completely soured you on VoIP, you might consider a different provider, such as Vonage, Voicepulse, etc., or even TWC Digital Phone. If you're working with multiple providers, it might be better. Another factor to consider: If your ISP is cable, your neighborhood might be oversold, and you may not be able to practically support two lines.
Best wishes in getting your service up and running to your satisfaction (whichever provider you choose). There's nothing worse than a WAF (or FAF--wife/family Approval Factor) in the toilet.  |
